Customer Experience Manager PT Sheridan

4 months ago

Englewood, United States Michaels Full time
Store - DEN-SHERIDAN, COQue ferez-vous?

Offrir une expérience de magasinage centrée sur la clientèle en gérant et en
obtenant une exploitation de l’aire des caisses efficace et en respectant les attentes.
Diriger les processus omnicanaux. Maintenir les normes de rangement du magasin
pour tenir nos promesses de marque. Offrir un service à la clientèle courtois.

Activités principales

• Aider le directeur du magasin à gérer et à assurer le respect des procédures opérationnelles normalisées (PON) et des programmes de l’entreprise pour assurer la conformité aux lois et règlements applicables, assurer la mise en pratique des politiques et des normes de l’entreprise et tenir l’équipe responsable des conditions du magasin et des résultats obtenus.

• S’assurer que les politiques et les procédures à l’aire des caisses sont respectées, atteindre les IRC et gérer l’équipe afin que les membres atteignent les IRC liés à leur poste.

• Planifier et diriger l’exécution des cours et des événements en magasin en fonction du programme de l’entreprise.

• Diriger les processus omnicanaux. • Gérer et exécuter les programmes de prévention des pertes et de sécurité. • Aider avec le processus de compte de l’argent et des dépôts bancaires. • Aider avec les processus liés aux stocks, ce qui comprend les retours aux fournisseurs (RAF) et les activités d’avis préalables à l’expédition (APE) au besoin. • Aider à intégrer les nouveaux membres d’équipe. Révision effectuée en février 2023

• Former, observer et encadrer l’équipe du service à la clientèle (sur la surface de vente et aux caisses) pour obtenir des résultats, participer au processus de gestion du rendement, soutenir le développement des talents de votre équipe, utiliser les compétences de leadership pour le développement personnel continu.

• Agir en tant que gérant en service (GES). • Interagir avec les autres de façon acceptable et respectueuse, rester positif et respectueux même dans les situations difficiles, faire la promotion de l’engagement envers la vision et les valeurs de l’entreprise, projeter une image positive et servir de modèle pour les autres.

• Accueillir les clients, les aider à trouver les produits et offrir des solutions.

• Participer aux processus de déchargement du camion et de remplissage des présentoirs pour assurer que les normes des livraisons par camion sont suivies et que le budget est respecté.

• Gérer et exécuter les programmes de prévention des pertes et de sécurité.

• Avoir une formation multidisciplinaire pour la vente et la production dans l’encadrement sur mesure.

• Dans certains magasins où il n'y a pas de gérants de l'encadrement, les responsabilités comprennent également : la livraison de solutions d'encadrement sur mesure de haute qualité à nos clients dans les délais prévus, en planifiant et en gérant l'exécution de la charge de travail de l'encadrement en partenariat avec le directeur du magasin.

Type d’expérience préférable requis pour le poste.

• Expérience de gestion d’un commerce de détail préférable

Exigences physiques et environnementales (CD, Artistree, magasins) La description du poste doit préciser les exigences physiques minimales du poste telles que les exigences liées au temps passé debout, assis, à soulever des charges, à marcher et à effectuer des mouvements répétitifs. Décrire les conditions environnementales pour lesquelles le postulant ou l’employé doit être au courant, tout particulièrement en ce qui a trait aux facteurs environnementaux pouvant causer un risque de santé ou de sécurité.

Environnement de travail • Habileté à rester debout pendant de longues périodes • Habileté à se déplacer dans le magasin • Se courber, soulever, transporter, atteindre et s’étirer fréquemment • Soulever des boîtes lourdes et accéder à des étagères élevées à l'aide d'une échelle ou d'un équipement similaire. • Environnement de magasin de détail public à prendre soin des clients; toutes les aires publiques sont climatisées; quelques entrepôts peuvent ne pas être climatisés; il se peut que du travail à l’extérieur vous soit assigné (recueillir les paniers de magasinage ou pendant le déchargement des camions); l’atelier d’encadrement comporte une machine de coupe du verre et une presse à Révision effectuée en février 2023 Page 3 • Si vous avez besoin d'aide pour accomplir ces fonctions essentielles de l'emploi, veuillez contacter votre supérieur hiérarchique afin que nous puissions entamer le processus interactif avec vous pour déterminer si un accommodement raisonnable est possible. chaud; les heures de travail comprennent les soirs, les fins de semaine et tôt le matin.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Total Base Pay Range for this Position:

$15.25 - $21.40

For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

  • Customer Experience Manager PT Sheridan

    1 month ago

    Englewood, Colorado, United States Michaels Full time

    Job Title: Store ManagerJob Summary:We are seeking a Store Manager to join our team at Michaels in DEN-SHERIDAN, CO. As a Store Manager, you will be responsible for ensuring a customer-centric shopping experience, managing efficient cash register operations, and leading in-store events.Key Responsibilities:Lead a team of sales associates to provide excellent...

  • Seasonal Sales Associate in Sheridan, CO

    2 weeks ago

    Englewood, Colorado, United States Five Below Full time

    Job SummaryFive Below is seeking a motivated and detail-oriented Sales Associate to join our team in Sheridan, CO. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales and inventory management.Key ResponsibilitiesAdhere to all standard operating...

  • Permit Coordinator

    4 weeks ago

    Englewood, Colorado, United States City of Sheridan Full time

    Job Title: Permit TechnicianJoin the City of Sheridan team as a Permit Technician, providing essential support to the Community Development Department. As a key member of our team, you will be responsible for processing permits, coordinating inspections, and ensuring compliance with building codes and regulations.Key Responsibilities:Process permits and...

  • Police Officer

    1 month ago

    Englewood, Colorado, United States City of Sheridan Full time

    Job Title: Police OfficerJoin the City of Sheridan Police Department as a Police Officer and contribute to maintaining a safe and secure community.Job SummaryWe are seeking highly motivated and dedicated individuals to fill the position of Police Officer. As a Police Officer, you will be responsible for enforcing laws, maintaining order, and providing...

  • Seasonal Sales Associate in Sheridan, CO

    4 weeks ago

    Englewood, Colorado, United States Five Below Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Five Below in Sheridan, CO.Key ResponsibilitiesAdhere to all standard operating procedures and policies to ensure a positive customer experience.Handle cash and credit transactions accurately and efficiently.Review and implement corporate communications to...

  • K-12th School Occupational Therapist

    3 weeks ago

    Englewood, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years occupational therapy experience required.Sunbelt is currently hiring a contractOccupational Therapistto cover a leave of absenceat a school district in Sheridan, COfor the remainder of the school year. Job description:K-5th grade caseload Mild Disabilities Manage Caseload Work Hours: Full-Time (Tues-Fri)...

  • K-12th Speech Language Pathologist

    1 month ago

    Englewood, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years speech therapy experience required.Sunbelt has a contract opening for a Speech Language Pathologists & SLPAs withguaranteed hours & benefitsat a school district near Sheridan, CO for the upcomingSchool Year. Job description: K-12th Caseload Mild-Moderate Disabilities Provide Therapy & Supervision Work Hours:...

  • Gestionnaire de l'expérience client PT Sheridan

    2 weeks ago

    Englewood, Colorado, United States Michaels Full time

    ResponsabilitésLe Gestionnaire de l'expérience client PT Sheridan est responsable de la gestion et de l'exploitation efficace de l'aire des caisses, tout en respectant les attentes des clients. Il dirige les processus omnicanaux et maintient les normes de rangement du magasin pour tenir nos promesses de marque.Activités principalesAider le directeur du...

  • Law Enforcement Officer

    2 months ago

    Englewood, Colorado, United States City of Sheridan Full time

    Salary: $73,109,559.00 Annually Location: Sheridan, CO Job Type: Full Time Department: Sheridan Police Department DescriptionThe City of Sheridan Police Department is actively seeking qualified candidates for the position of Law Enforcement Officer. Qualifications for Lateral Candidates: STATE CERTIFIED LAW ENFORCEMENT OFFICER: To be eligible as a...

  • Special Education Teacher near Sheridan, CO

    4 weeks ago

    Englewood, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years special education experience required.I am setting up interviews for a Special Education Teacher position with a local school district near Sheridan, CO! Theresponsibilities will include Therapy only for ages 4th to 8th gradeschoolstudents.This is a full-timecontracted position.Position DetailsFull time:...

  • Special Education Teacher | Full School Year Contract

    1 month ago

    Englewood, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years special education experience required.A local school district in Sheridan, CO is now seeking a compassionate and dedicated Full-Time Special Education Teacher to join their team for the upcoming school year. The ideal candidate will have a passion for working with students with diverse learning needs and will be...

  • Speech Language Pathologist

    1 month ago

    Englewood, United States Soliant Full time

    Job DescriptionJob DescriptionMinimum 1+ years speech therapy experience required.Soliant Health is working with a great school district near Sheridan, CO. Currently interviewing forthe upcoming school year, Speech Language Pathologist (SLP) role. This is a great opportunity to add more experience within school setting and secure a...

  • Speech Language Pathologist

    1 month ago

    Englewood, United States Soliant Full time

    Job DescriptionJob DescriptionMinimum 1+ years speech therapy experience required.Soliant Health is working with a great school district near Sheridan, CO. Currently interviewing forthe uping school year, Speech Language Pathologist (SLP) role. This is a great opportunity to add more experience within school setting and secure a...

  • Speech Language Pathologist Assistant

    1 month ago

    Englewood, United States Soliant Full time

    Job DescriptionJob DescriptionMinimum 1+ years speech therapy experience required.Soliant is seeking a licensed Speech Therapist Assistantto join a school district in Sheridan, Colorado. We are currently conducting interviews and hiring for the remainder of the school year. As a Speech Language Pathologist Assistant, you will provide speech and language...

  • Speech Language Pathologist Assistant

    1 month ago

    Englewood, United States Soliant Full time

    Job DescriptionJob DescriptionMinimum 1+ years speech therapy experience required.Soliant is seeking a licensed Speech Therapist Assistantto join a school district in Sheridan, Colorado. We are currently conducting interviews and hiring for the remainder of the school year. As a Speech Language Pathologist Assistant, you will provide speech and language...

  • Retail Customer Service

    5 months ago

    Englewood, United States EZCORP Full time

    Address: 3496 S. Federal Blvd. Sheridan, Colorado 80110 Brand: EZPawn Pay range is based on experience from $16.00 per hour to $17.50per hour. We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well...

  • Customer Service Representative, Level 1, 2, or 3

    2 weeks ago

    Englewood, United States BLUEBIRD CAR WASH MANAGEMENT LLC Full time

    Job DetailsJob Location Sheridan, CO - Sheridan, CO Description Upon offer, candidates are required to complete a pre-hire background check and drug test. Bluebird Car Wash is an Equal Opportunity Employer by Choice Job Type: Full-time Join an award-winning culture and start your career with us. Our mission at Bluebird Express is to change and challenge...

  • Customer Experience Specialist

    5 days ago

    Englewood, New Jersey, United States DARCARS Automotive Group Full time

    Job OverviewDARCARS Automotive Group is seeking a skilled Customer Experience Specialist to manage our digital business prospects.This role involves nurturing inbound prospects through a needs analysis exercise using the DARCARS Approach to Sales. The ideal candidate will provide dealership and product information, answer questions, and link prospects with...

  • K-12th School Occupational Therapist Position

    2 weeks ago

    Englewood, Colorado, United States Sunbelt Staffing Full time

    Job DescriptionSunbelt Staffing is currently hiring a contract Occupational Therapist to cover a leave of absence at a school district in Sheridan, CO.K-5th grade caseloadMild DisabilitiesManage CaseloadRequirements:CO Occupational Therapist LicenseSubmit your application to the Occupational Therapist position by submitting your resume to the hiring manager.

  • Customer Experience Specialist

    4 weeks ago

    Englewood, Colorado, United States Spectrum Full time

    About the RoleWe are seeking a highly skilled Video & Voice Engineer II to join our team at Spectrum. As a key member of our Product and Technology organization, you will play a critical role in delivering exceptional customer experiences through the design, implementation, and maintenance of our video and voice platforms.Key ResponsibilitiesHost high-level...