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Assistant Director
4 months ago
Job Category:
Exempt Hiring Range: 54, Pay Basis:Annually
Subject to Grant Funding?: No Essential Job Functions: 1. Participates in the planning and execution of Shark Preview, Convocation, and Commencement ceremonies.2. Provides leadership and input for the special programs of the Office to create a seamless and integrated experience for students and parents.
3. Recruits, hires, trains, and supervises Graduate Assistants, student leaders, and other office student employees.
4. Develops and facilitates a comprehensive training program for the student leadership positions in the office.
5. Fosters a positive team dynamic among staff and student leaders.
6. Collaborates with campus partners and the University events calendar to determine dates to host Shark Preview, Convocation, and Commencement ceremonies.
7. Leads marketing and communication campaigns for Shark Preview, Convocation, and Commencement.
8. Liaisons with University social media chairs to market Shark Preview programs, Convocation, and Commencement, through official University channels.
9. Maintains a high level of customer service with prospective students and their families, student employees, faculty, and staff, including in-person, via email and phone.
10. Assists in the management and maintenance of the enrollment management database and Banner.
11. Stays current with trends and best practices for new student programs and student leader development.
12. Maintains accurate records of student attendance at special programs.
13. Assists with evaluation and assessment efforts related to Shark Preview, Convocation, Commencement, and other departmental initiatives; utilizes results for ongoing improvement.
14. Provides feedback and recommendations to management regarding recruiting strategies, customer service, communications, and/or recruitment programs.
15. Generates reports to ensure timely information is available for management use.
16. Attends meetings, educational conferences, and training workshops and serves on committees.
17. Drafts and edits student policies and procedures for approval by senior management.
18. Completes special projects as assigned.
19. Performs other duties as assigned or required.
Marginal Job Functions: Required Knowledge, Skills, & Abilities: Knowledge:
1. Customer and Personal Service - Thorough knowledge of principles and processes for providing customer and personal services. This includes needs assessment, meeting quality standards for services, and evaluation of user satisfaction.
2. English Language - Thorough knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
3. Administration and Management - Working knowledge of business and management principles involved in strategic planning, resource allocation, budgeting, leadership techniques, and/or coordination of people and resources.
4. Personnel and Human Resources – Working knowledge of principles and procedures for personnel recruitment, selection, and training.
5. Advanced knowledge of MS Office Suite (Outlook, Word, Excel, PowerPoint).
Skills:
1. Active Listening - Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
2. Speaking - Advanced skills in talking to others to convey information effectively.
3. Critical Thinking - Proficient skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
4. Judgment and Decision Making - Proficient skills in considering the relative costs and benefits of potential actions to choose the appropriate one.
5. Writing - Advanced skills in communicating effectively in writing as appropriate for the needs of the audience.
6. Complex Problem Solving - Proficient skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
7. Supervisory skills – Proficient supervisory, training and leadership skills to manage and motivate a large team.
Abilities:
1. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
2. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
3. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).
4. Fluency of Ideas - The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Physical Requirements and Working conditions:
1. Speech Recognition - Must be able to identify and understand the speech of another person.
2. Speech Clarity - Must be able to speak clearly so others can understand you.
3. Near Vision - Must be able to see details at close range (within a few feet of the observer).
4. May be required to work nights or weekends.
5. Travel - Must be able to travel on a daily and/or overnight basis.
6. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
7. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, mobile devices, and computer keyboards. Job Requirements: Required Certifications/Licensures: Valid driver's license Required Education: Bachelor'sDegree Major (if required): Required Experience: Minimum of three (3) years of experience in large scale event planning and program development.
Preferred Qualifications: 1. Master's Degree
2. Student services related experience in an education setting.
3. Experience in program development, execution, and assessment.
4. Previous experience supervising student employees and/or student leaders.
Is this a safety sensitive position? No Background Screening Required? No Pre-Employment Conditions: Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.
