Field Inventory Analyst- Baltimore/DC.

Found in: Talent US C2 - 6 days ago

Washington, United States Medtronic Full time
Careers that Change Lives

We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.


A Day in the Life

This field-based role is responsible for the execution of US Cardiac Rhythm Management (CRM) field inventory strategies and initiatives to achieve Service, Inventory, Scrap, Obsolescence, Gains and Losses (SOGL) and Freight goals. This position acts as a district liaison for inventory topics between field-based employees (Sales Reps, Clinical Specialist, District Managers)/ Customers and the internal team (Global Supply Chain, Distribution, Customer Care, Marketing, Logistics, and IT) while reporting directly into the US CRM Field Inventory Analyst organization.

This individual must be analytical, results oriented and highly organized with the ability to multi-task and have a readiness to adapt to changing field and departmental needs. The field inventory team will receive cross-training for the cardiovascular clinical specialist role and can transition to this cardiovascular clinical role as part of the standard career path. 

Responsibilities may include the following and other duties may be assigned.

Field Inventory Management 

Daily engagement with multiple internal and external business partners to coordinate inventory strategies. Supports inventory repositioning for emergent case needs, filling order from field, short date management, stagnant inventory management, cycle count completion and correction of inventory accuracy issues. Partner with field-based District Service Managers, Clinicals Specialist, Sales Reps and District Managers to ensure the right product is the right place at the right time helping to execute the perfect patient and customer experience through daily coverage logistics. Coordinate and execute Phase-In and Phase-Out activities for product launches including coordinating with other Medtronic employees on collection and accessing accounts/hospitals to place and remove inventory while ensuring support documents are accurate. Mobilizing inventory for supply constraints within the assigned district. Collaborate with internal team of Customer Care Supply Chain Analyst and Field Inventory Program Managers to accelerate shared business objectives focused on mobilizing inventory. Build credibility, trust, and respect from internal and external customers. Looks for win-win solutions to meet BU needs while also driving the Field Inventory strategies. Reviews and analyzes data and proactively elevates issues; partners with stakeholders to drive action appropriately. Takes initiative by not only identifying opportunities/issues but also developing business cases and alternatives. Communicate and facilitate the execution of inventory management initiatives with sales teams.

Account Consignment Inventory Management 

Proactively monitor and maintain inventory levels at customer accounts. Conduct cycle counts of inventory at customer accounts as needed. Ensure expired and short-dated units are identified, segregated, returned, and swapped out for longer-dated units in alignment with internal process and procedure. Assist with resolving discrepant inventory levels at customer accounts. Educate customers on inventory management requirements including care and handling, inventory level maintenance, Use-by-Date reviews, order placement, returns, swap-outs, and other processes as required. Maintain effective relationships with Customer Care Supply Chain and Customer service operations to insure effective fulfillment of customer orders. Assist sales field with obtaining signed Consignment Agreements (CA) and Inventory Schedules (IS).

Other Job Duties

Provides regular on-call support for evenings and weekends when critical business needs arise.  Remote position that travels locally regularly including additional overnight or occasional flight travel. Understands and adheres to FDA Regulations, quality and training requirements, SOPs, and Work Instructions—continually looking for opportunities to improve quality. Stay current on internal training requirements and product knowledge. Proactively proposes ideas for process improvement and takes action to drive completion. Meets deadlines and drives results; proactively communicates and resets expectations when timeline is not achievable. Able to work flexible schedule as business needs dictate.

Additional Information

This position will support the Baltimore/DC territory. The ideal candidate would reside near Baltimore/DC to successfully support this district. This role is 100% field-based, and candidates will be travelling locally for the majority of job duties. Candidates must be able to support overnight/long distance travel to Baltimore/DC when required (25-50%) Must have valid driver’s license with clean record and subject to regular driver’s license review for compliance purposes. Must Have: Minimum Requirements
Bachelors degree required Minimum of 2 years of relevant experience, or advanced degree with 0 years of experience
Nice to Have High aptitude for problem solving and troubleshooting. Excellent communication, interpersonal and customer service skills. Experience with inventory management within supply chain or distribution environment. Self-motivated; can work with minimal supervision remotely traveling to key customers.  Ability to participate in numerous tasks and work multiple projects in a fast-paced environment. Systems knowledge: Microsoft Excel, PowerPoint, Word, Visio, Salesforce, mStar. Ability to travel overnight on short notice as needed. Interest and desire to grow into a clinical field-based role such as Clinical Specialist, Sales Rep, Field Inventory Analyst Manager, District Service Manager or District Sales Manager. Preferred to have Six Sigma Yellow, Green or Black Belt Certification. Preferred to have APICS CPIM/CSCP Certification. Strong analytical and problem-solving skills. Demonstrated negotiation/influence management skills--positively resolving conflict. Demonstrated ability to communicate effectively and professionally (written and verbal). Strong organizational and multi-tasking skills; Highly flexible to changing business needs. Proven ability to produce consistent, detail oriented, high-quality work. Ability to make sound decisions and drive action independently. Ability to execute logically, calmly and efficiently in a chaotic and stressful environment. Strong knowledge and understanding of supply chain-related regulatory requirements and ability to assess current procedures and resolve gaps. Experience working in a regulated environment--ideally the medical device industry. Proactively drives results.

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