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eDiscovery Senior Review Manager
2 months ago
Overview
The primary responsibility of a Review Senior Manager includes supervisory execution of Consilo’s review service offerings. Review Senior Managers are responsible for ensuring the high-quality delivery of services and fulfillment of clients’ requirements and expectations. Review Senior Managers also play a critical role in the development, training and mentorship of Review Associates, Review Senior Associates and Review Managers.
Responsibilities
Essential Responsibilities:
· Manages the quality of supervised reviews as determined by the client and or outside counsel’s experience
· Responsible for the supervision of multiple Review Associates and Managers across projects, process adherence
and effective collaboration with clients
· Utilizes experience to provide consultative recommendations regarding: training materials, workflow, use of
analytics to enhance review, quality management and deliverables
· Demonstrates expertise in our process and offerings
· Assists Review Directors with fostering and managing client relationships
· Participates in client meetings, client pitches and assists in the sale of services where appropriate
· Manages Known Performance Indicators to ensure profitability targets are met
· Maintains and evaluates quality, productivity and key financial metrics for each project supervised
· Creates and maintains positive and productive work culture
Additional Responsibilities/Details:
Achieving a utilization target of 70% of total time on revenue generating work Achieving a utilization target of 65% for Review Senior Managers acting in a Review Center Lead capacity Maximizes matter level margin of supervised projects Ensures high quality work product and positive client experience Effectively manages review teams; identifies and trains new talent Seeks opportunities to gain additional industry experience and knowledge
Qualifications
Minimum Education Requirements:
JD, and admission to and good standing in a state bar, are requiredMinimum Experience Requirements:
Minimum of 7 years eDiscovery or law firm experience either within or outside of ConsilioOther Requirements:
Excellent communication skills, with emphasis on verbal and written client communication Demonstrated excellence in team management Shows proficiency in utilizing review databases including but not limited to RelativityConsilio’s True North Values
ExcellenceWe strive to make every client our advocate Passion
We DO because we CARE Collaboration
We win together through teamwork and communication Agility
We flex, adapt and embrace change People
We value, respect and invest in our teammates Vision
We create clarity of purpose and a clear path forward
Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
