Sr. Manager, Commercial Learning

4 days ago

Cambridge, United States Biogen Full time
Job Description

About This Role
The Senior Manager, Commercial Learning role is responsible for designing, developing, and implementing training programs in their assigned area of expertise, while supporting the training facilitation across the broad Biogen portfolio.  Area of focus to include learning programs which will increase the skills, knowledge, and behaviors of commercial customer-facing roles with a goal of positively impacting field results. Learning programs to include new hire training, product launches, national, divisional, and regional meetings, distance learning programs, instructor-led programs, and other identified training opportunities and methodologies. 

In this role the STM will work closely with sales and marketing team members to ensure a thorough understanding of products in the marketplace and develop training to support tactical implementation of the marketing strategy. The STM will work with other training team members and field force trainers to achieve business and learning goals. In this role, the STM must partner effectively with Sales, Marketing, Medical, Regulatory, Legal, Compliance, Patient Services, and other strategic partners to develop and deliver training that helps drive business results. 

What You’ll Do
Position Roles/Responsibility:
•    Design and developing training content in assigned area of therapeutic expertise; goal is to increase field force skills and knowledge to positively impact field results
•    Analyze, design, develop, implement, and evaluate (ADDIE) sales training programs and materials for continuing education of experienced commercial organization
•    Support learning needs for ongoing business needs including product launches, national meetings, region meetings utilizing a blended learning approach with a mix of live and virtual platforms for delivery
•    Facilitate learning delivery in area of assigned therapeutic expertise while also flexing to support the broad Biogen portfolio as needed
•    Engage with field leadership to provide feedback on new hire developmental needs and performance
•    Design and analyze assessments to identify skills and knowledge gaps for future learning opportunities
•    Design and analyze learning surveys to assess impact of learning programs
•    Partner with marketing team to ensure a thorough understanding of products in marketplace, strategies, and tactics; develop training to support tactical implementation of strategy
•    Collaborate with Legal, Regulatory and Compliance to develop and secure approvals of learning content for commercial organization
•    Partner with Sales Leadership to understand learning needs and priorities for successful customer engagements.
•    Manager external vendors to build high quality learning content; ensure delivery on time and within set budget
•    Engage broadly within the US Sales Leadership, Commercial Learning and Field Force Trainers to ensure alignment and achievement or organization
•    Apply principles of adult learning to ensure training effectiveness.  Access resources to keep up to date on industry best practices and learning strategies.
•    Develop workshops and learning materials to support US and Global learning needs

Who You Are
You are detail oriented with strong interpersonal skills and the ability to manage a matrixed environment. 


Qualifications

Minimum Requirements
•    3-5 years of Learning and Development OR Neurology experience. 
•    Understanding of the selling process – ability to comprehend and execute sales processes
•    Pharmaceutical or biotech selling experiences preferred
•    Successful healthcare industry training, marketing or clinical experience preferred
•    Excellent oral and written communication skills
•    Excellent presentation and facilitation skills
•    Ability to teach, coach and develop people in complex sales organization
•    Ability to manage multiple projects simultaneously, complete on time and on budget
•    Experience with Veeva Vault or other content approval tools/systems
•    Bachelor’s degree required



Additional Information

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.

 

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