Business Analyst Supervisor, Laboratory Information Systems

3 weeks ago

Dallas, United States UT Southwestern Full time

Business Analyst Supervisor, Information Resources

Why UT Southwestern?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As one of the world’s foremost research institutions, UT Southwestern Medical Center is known for our life-changing research that has led us to 6 Nobel Prizes. With a career in our esteemed Department of Information Resources, you will be a key part of our multidisciplinary research facility with opportunities to work with leaders in patient care and medical research. 

Job Summary

In this role, you will manage an Information Resources staff of 10 who support the Laboratory Information System. The staff handles over 2000 tickets/requests annually for high volume laboratories that produce over 15,000 test results daily in support our Clinical Laboratory Services pathologists with their ongoing test development and integration into the Laboratory Information System. You will also work with additional third-party applications such as Data Innovations, Mayo Access, Histotrac, Unity Realtime and Wellsky. Our ideal candidate has knowledge of working with Data Innovations middleware, Telcor middleware, and Ventana. Experience as a Systems Analyst in Epic Beaker, Histotrac or HCLL. Previous work with Leica a plus. Knowledge of database design, implementation and SQL preferred. 

Experience and Education

Minimum Requirements

Bachelor’s degree with major coursework in computer science, math, information systems, or other related field and six (6) years of progressively responsible information technology experience; OR  High School diploma or GED and eight (8) years of progressively responsible and applicable information technology experience, required. 

Job Duties

Coordinates planning and participates in implementation of software applications or upgrades. Serves as context expert for application being installed or supported. Assists in definition and development of documentation and training manuals for applications to be used to train system users. Executes and ensures that project plans and schedules are defined and maintained. Monitors compliance with definitions of project scope, timelines, and deliverables.  Provides regular project status reports to internal management or others as necessary. Provides overall responsibility in testing new applications and changes to existing applications to ensure integrity and quality of data while providing and/or assisting in training of system users. Provides guidance in definition and development of test scenarios. Ensures that application errors and related issues are documented, and their statuses are tracked in problem logs. Leads other business analysts in collecting, interpreting and documenting specifications required to develop new and revise existing software applications. Provides guidance in development of implementation of operational plans for new and existing business computer applications. Prepares proposals for projects as necessary. Defines and develops new system administrative procedures required utilizing new functionality resulting from system changes.  Monitors system functionality and administrative procedures to ensure regulatory compliance. Records time spent on projects to meet cost-recovery requirements. Coordinates and participates in 24 hour on-call program to support clinical systems. Compiles complete, concise, and comprehensive policies and operation procedures to assist in communicating issues to applicable management staff. Assists in developing and implementing business strategies in departments to improved operational processing and productivity. Monitors development of specifications and establishes priorities for accomplishing design and testing of various projects. Coordinates or performs change management functions for projects. Coordinates or develops disaster recovery plans for systems supported.  Provides direct supervision to lower-level Business Analysts; ensures employees are fully trained, responsible for own work and performs many like duties of subordinates. Records time spent on projects to meet cost-recovery requirements. Performs other duties as assigned. 

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