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Azure Implementations Engineer

2 months ago

Ridgeland, United States TEKsystems Full time

Description:

The Implementation Engineer will be responsible for working as a member of a MSP team to deliver managed service solutions for our clients through the lifecycle of the implementation project. This position will focus on the engineering and deployment related to the Managed Services products and services portfolio. These responsibilities include but not limited to design evaluation, technical project plan creation, equipment/service provisioning and configuration, documentation, troubleshooting, and technical operations. The engineer will embrace technical challenges with creativity and must have an ability to act as a trusted advisor to our customers via both phone and written communication.

The Managed Service Portfolio technology areas provided via on-premises, datacenter colocation, or private/public cloud environments are the following:

Public and Private Cloud Infrastructure (vCD, VMware, Azure, and AWS)

Microsoft 365 Email and Collaboration

Server/Application infrastructure

Security and Data Network infrastructures

Data Protection: Backups, and Disaster Recovery

A relentless obsession to be the best in our industry

A winner mentality determined to outsmart and outdo competitors

A single-minded commitment to unbeatable customer experiences

An unapologetic passion for innovation and technology

An uncompromising drive toward continuous improvement

A steadfast devotion to doing the right thing the right way

A deep-seated dedication to accountability and ownership

Responsibilities

Produce high quality managed service implementation outcomes that are sold to the customers. Must be able to appropriately assess and develop migration plans for services that are sold to the customer.

Perform managed service hardware/software/services component provisioning, configuration, and deployment of customer’s computing infrastructure within Cloud/Hybrid Cloud, Data Center, or customer sites.

Follow implementation guidelines, processes, and procedures to ensure service delivery standards and quality are upheld, customer satisfaction is achieved, and appropriate documentation is published for on-going customer supportability.

Contribute to improving the Implementation team’s workflows, toolsets, product offerings/technologies, and process automation.

Adhere to project scope, deliverables, real-time labor hour time entries and work performed documentation, proactive issues management, and timeline parameters.

Communicate promptly and effectively with project managers, clients, and internal staff to ensure expectations are set and current work effort and service deliverable(s) statuses and/or issues are known.

Stay current and abreast of industry technology advancements/changes to improve the team’s service portfolio and technical operations.

Qualifications

3+ years as a systems administrator or engineer responsible for Managed Service Provider (preferred) or Enterprise

Demonstrates a level of competency in provisioning, migrating, and supporting several the following technologies:

Azure IaaS/PaaS/SaaS cloud resources including but not limited to Compute, Networking, Data Storage. Database, App Services, Functions. Service Bus, API Management, Logic apps etc. as per customer requirements

Azure Virtual Desktop

Azure Front Doors, Application Gateways, Load balancers, Azure Firewalls

PowerShell & Azure CLI

Azure Active Directory

Hybrid Active Directory Topologies & Azure AD Connect

Microsoft 365 and Office 365 platform

Microsoft Intune MDM/MAM

DNS Management

Windows Server

Microsoft Exchange Server

Ability to prioritize and be productive in a fast-paced environment

Strong troubleshooting skills including the ability to identify and resolve challenging situations in a timely manner

Excellent written and verbal communication skills

Outstanding service and response time working with clients

Skills:

Cloud, azure, deployment, Active directory

Top Skills Details:

Cloud,azure,deployment,Active directory

Additional Skills & Qualifications:

MSP Background

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.