Manager Laboratory Services
4 weeks ago
Manager Laboratory Services (Day/Evening)
REFER A FRIEND Current Employees Apply BACK Location: Houston Methodist Baytown Hospital4401 Garth Rd
Baytown, TX 77521
Job Ref: 53005 Talent Area: Leadership Management Job Shift: DAY/EVENING 1st - Day Job Type: Full-Time Posted Date: Feb. 16, 2024
At Houston Methodist, the Manager Laboratory Services department position is responsible for the delivery of quality laboratory services in an efficient and effective manner meeting the needs of patients and attending clinical staff. Under general direction, this role is responsible for functional and operational aspects of a laboratory. This position provides leadership, guidance and direction to staff and maintains accountability for the laboratory's performance and results. The Manager Laboratory Services is responsible for quality, functional excellence and contribution to accomplishment of strategic and operational objectives. This position also fulfills the duties of Clinical Laboratory Improvement Amendments (CLIA) General Supervisor when required.
The Manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that assure compliance with ethical and legal business practices and accreditation/regulatory/ government regulations.
Requirements:
PEOPLE ESSENTIAL FUNCTIONS
Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the Laboratory Services department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions. Provides leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. Facilitates the promotion of teamwork within and between departments; participates and/or leads and facilitates department process improvements as needed. Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators. Makes and executes decisions within delegated authority. Communicates issues as appropriate. Participates in resolving issues outside of normal scope as appropriate.
SERVICE ESSENTIAL FUNCTIONS
QUALITY/SAFETY ESSENTIAL FUNCTIONS
FINANCE ESSENTIAL FUNCTIONS
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
Qualifications:
EDUCATION
Bachelor's degree in a chemical, physical, biological or clinical laboratory science, or medical technology from an accredited institution
WORK EXPERIENCE
LICENSES AND CERTIFICATIONS - REQUIRED
Must have one of the following required certifications: Certified as a Medical Technologist, Clinical Laboratory Scientist, Medical Laboratory Scientist, Histotechnologist (HTL), Histotechnician (HT) certification or categorical certification by Board of Certification (ASCP) Certified as a Medical Technologist by American Medical Technologists (AMT) Certified as a Clinical Laboratory Scientist by National Credentialing Agency for Laboratory Personnel (NCA) Clinical microbiology registry from American Society for Microbiology, RM(AAM) Certified Histocompatibility Technologist (CHT) by the American Board of Histocompatibility and Immunogenetics (ABHI) Equivalent certification to the above based on educational requirements and examinationKNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message Demonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organization Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involved Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences Ability to work effectively in a fast-paced environment Demonstrates flexibility and adaptability in the workplace Knowledge of managerial principles, process and procedures. Knowledge of relevant computer systems and data resources. Skill in planning, organizing and delegating functional activities Skill in coaching, counseling and developing the functional and supervisory skills of others. Ability to participate in strategic planning for the laboratory In depth knowledge of laboratory techniques, operations and procedures Demonstrates critical thinking skills by devising and applying innovative solutions Ability to work independently and collaborate with teams; seeks and expands on original ideas, enhances others' ideas, and contributes own ideas about the issues at hand Probes for and provides information to clarify solutions-
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