Stock Room Manager

2 weeks ago


Baytown, United States Tata Consultancy Services Full time

• ITSM ServiceNow knowledge is must.

• Excellent communication skills and customer handling etiquette.

• Previous Desktop, Mobility Support and inventory management experience is required. • Strong knowledge of Industry leading Inventory management tools.

• MCP (Operating System) certification will be desirable.

• An ITIL V3 Foundation qualification is preferable.


Roles & Responsibilities

• Managing stock levels, receiving stock, adding to, and updating HAM as needed, following Stockroom/Workroom Global guidelines, collecting assets, sanitation of returned assets, recertification of excess assets, and the disposition of end-of-life assets. Perform auditing of stockrooms and asset investigation as required.

• Utilizing the ticketing systems SNOW in an efficient and productive manner. Monitoring, assigning, noting, and resolving tickets within SLA. Perform all administrative duties as required.

• Performing physical inventory counts periodically to ensure the data records match the actual inventory levels.

• Collecting and analyzing historical data using statistical tools to forecast demand for different products

• Determining the safety stock levels to reduce the risk of stock outs during unusual periods of supply and demand.

• Publishing support documentation to assist staff with requests for information & provide staff training if required.

• Knowledge of Active Directory, Enterprise Software’s and Networking.

• Effective queue and ticket management in Service Now

• Knowledge of industry leading inventory tools


About the client – A global energy leader ranked in top 5 in Fortune 500. With a commitment to innovation and sustainability, they drive advancements in oil, gas and renewable energy technologies. Join us in serving this influential partner, where your talents shine. We’re looking for passionate individuals to contribute to their mission.


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