Account Specialist

2 weeks ago

Baytown, United States Palmer Distribution Services Inc Full time

We are seeking an enthusiastic, organized, and a self starter individual. The Account Specialist (CSR) is the primary interface with our customer ensuring procedures are followed and customer requirements are met in the processing of their orders. The Account Specialist will manage assigned customer accounts from beginning to end. They are an intermediary between the customer and our warehouse operation. Starting pay is $16.00-$18.00.

**Responsibilities**:

- Manage assigned customer accounts
- Processing of customer inbound and outbound orders ensuring accuracy
- Prepare outbound paperwork and invoicing by verifying contractual rates in contract agreement
- Research discrepancies in inventory as needed
- Address customer complaints in a timely manner

**Skills**:

- Ability to multi-task
- Ability to work in a fast paced environment
- Efficient in Microsoft Office Suite
- Strong data entry skills; accuracy
- Familiar with Warehouse Management Systems, Synapse a plus
- Professional Communication skills; verbal and written
- Attention to detail, organization
- Clerical Skills

**Requirements**:

- Highschool diploma, G.E.D.
- At least 2 years of customer service experience preferred
- College degree a plus

**Benefits include**:

- Access to Medical, Dental, and Vision insurance
- Access to Life, Accident, and Critical Illness policies
- Access to 401k Retirement

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