Counter Sales Lead

4 weeks ago

Waco, United States Gemaire Full time
Hiring for the following location(s): 710 Venture Drive, Waco, Texas 76712 About Us

Looking for a cool job? Join the HVAC industry leader

Gemaire Distributors is a fully owned subsidiary of Watsco, Inc. (NYSE: WSO), the largest network of HVAC distribution businesses in the U.S. As one of Watsco's subsidiaries, Gemaire distributes top-quality HVAC/R equipment and supplies from more than 110 locations in 12 states including Florida, Georgia, North Carolina, South Carolina, Mississippi, Texas, Virginia, Alabama, Louisiana, California, Nevada and Arizona. Our customer-focused associates, vast inventory and technology initiatives allow us to provide our customers with best in class service.

As a member of the Gemaire team you will enjoy:

Exciting opportunities with a company that is growing Great work hours Standard business hours are Monday-Friday with occasional Saturdays Competitive pay Paid time off Tuition assistance Medical, dental, and vision insurance Life insurance coverage 401(k) Plan Employee Stock Purchase Plan Short Term/Long Term Disability Health Savings Account with employer contribution Employee Referral Program Employee Purchase Program Don't Leave Your Future Up in the Air
Apply for a COOL Job Today Here is what you will be doing as part of the team:

Required Qualifications
•Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
•Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level.
•Proven success in sales and providing excellent customer service.
•Strong interpersonal skills including sales, problem solving and customer service.
•Ability to work independently, but meet assigned goals and objectives in designated time frames.
•Ability to multitask and work in a fast paced environment.
•A willingness to learn and grow with our Company.
•Knowledge of Microsoft Office products.
•Proven commitment to customer service and a safe work environment
Preferred Qualifications
•Experience in a wholesale HVAC equipment supply house preferred.
•Bachelor’s or Associate’s Degree preferred.

Job Requirements

Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader
in HVAC equipment? The Lead Counter Sales Associate is responsible for our sales counter at one of
our established wholesale HVAC distributorships that carries multiple brands of equipment, parts and
supplies. The Lead must be conversant with and have a solid knowledge of the products sold at the
Sales Center. The Lead will assist in supervising and training other Counter Sales Associates as well as
assist management with daily operations. The ultimate goal of this role is to provide strong customer
service in a sales oriented setting.
Duties and Responsibilities
•Represent GEMAIRE as a leader in the industry ensuring maximum sales.
•Interact with internal and outside sales people, vendors and contractors.
•As directed by Sales Center Manager, responsible for preparing and completing weekly cycle counts,
timely processing and return of in-warranty items to manufacturers, handling freight claims for missing
or damaged equipment/supplies, handling of intra-store transfers and promoting sales of monthly
specialty items.
•As directed by Sales Center Manager, responsible for the prompt ordering and scheduling the arrival of
equipment and supplies for resale, properly track incoming merchandise and special orders and assist
Warehouse personnel when needed.
•Maintain current knowledge of customer credit status and strict maintenance of credit codes on sales to
customers.
•Responsible for showroom merchandising and re-stocking product.
•Assist in resolving customer relations problems with both dealers and end users.
•Assist Territory Sales Managers with product information, availability, pricing and special factors when
needed.
•Complete sales order process for customers with efforts to up-sell associated items.
•Perform other duties as assigned.
In addition to the above responsibilities, this individual is held accountable for all other duties as
assigned.

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