Benefits Reconciliation Specialist
2 months ago
Position Summary/Objective
The Benefit Reconciliation Specialist is responsible for supporting and servicing internal and external Benefit Services customers using Workday and Cobrapoint technology. Service teams: Benefit Administration/Call Center, Reconciliation, COBRA/Direct Bill
Essential Functions/Duties/Responsibilities
A well-rounded Excel guru ready to join the Benefits team in a growing company. You will assist the manager and specialists in tracking benefits information through data processing tools Process member applications by reviewing data for deficiencies Assign codes to data Establish data entry priorities, and resolving discrepancies by using departmental policies and procedure. Verify entered data by reviewing, correcting or updating data assisting in the regulatory submission and reply transactionsCompetencies
Effective communication skills via telephone, email and in-personMust be willing to adapt and display positive attitudeAbility to work independently and as part of a teamMust value and promote team spirit, have outstanding interpersonal skill set; exhibit professionalism within the workplaceMaintain punctuality and adherence to set schedule with extra hours as neededMust be able to cope in fast-paced, demanding environment and manage sensitive, confidential issues.Analytical skills; strong research and follow up skillsAbility to multi-task Must value and promote team spirit, have outstanding interpersonal skill set; exhibit professionalism within the workplace; maintain punctuality and adherence to set schedule with extra hours as needed; have solid research and follow-up skillsMust be able to cope in fast-paced, demanding environment and manage sensitive, confidential issuesSupervisory Responsibility
This role does not have supervisory responsibilities
Qualifications and Experience
HS Diploma required2-3 years of customer service or related experience and/or trainingData entry proficiencyMaintains files of enrollment forms and other documentationCompetent and detail oriented individualHigh working knowledge of Excel processes and toolsAble to develop system and further tools within Excel, as well as utilize existing toolsPosition offers flexible hoursPreferred Skills
Bachelor’s degree preferred#LI-REMOTE
You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.
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