Patient Financial Services Specialist, 8a-4:00p
4 weeks ago
Job Details
Description
Reviews, researches and resolves telephone and written communication inquiries regarding third party and private-pay patient accounts. Performs financial counseling and initiates payment plans for private-pay claims. Provides Care Assurance/Charity patient application process.
Education and Training
High school diploma or equivalent.
Experience
At least three (3) years experience in healthcare billing and/or follow-up or hospital customer service which has provided comprehensive knowledge of healthcare billing and/or follow-up, insurance payment procedures and processing and basic telephone etiquette.
Other Skills, Competencies and Qualifications
Proficient in use of standardized PC applications. Excellent interpersonal skills to effectively interact in person and over the telephone. Ability to maintain confidentiality of patient, employee and financial information. Ability to perform multiple tasks and appropriately set priorities. Excellent organizational skills
Qualifications
Skills
Behaviors
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Motivations
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Education
Experience
Licenses & Certifications
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