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Community Case Manager

4 months ago

Lynn, United States Bridgewell Full time

Bridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education and employment training. We're committed to helping people in need, from those with autism to people with substance use disorders, become engaged members of their communities. Bridgewell is also the industry leader in developing innovative offerings in response to unmet or emerging needs.

Our employees take pride in making everyday count to its fullest. They are committed to adding value to the lives of people we support, and they bring energy, ideas and a passion for service. Does this describe you? Then please consider joining our incredible team

Connecting People with Possibilities

Mission: Bridgewell inspires hope and empowers people experiencing life challenges to achieve their fullest potential.

DEIB Statement: Bridgewell strives to reflect the diversity of our employees and the people we serve by cultivating an equitable, inclusive environment that empowers everyone to be their authentic self. We encourage, support, and celebrate the many voices and cultures of Bridgewell. With dignity, caring, integrity, and respect at our core, we embrace the diverse range of experiences that enrich our community each day.

Summary: The Community Services Case Manager will provide support and assistance to families of children and adults who are eligible for DDS services, including those on the autism spectrum. Services and supports include information and referral, service navigation, support groups, family trainings, parent networking, mentoring, facilitate social/recreational events and transportation based on the priority needs of families. The Community Services Case Manager will provide assistance obtaining public benefits, entitlements and generic resources available in the local geographic area. The Case Manager will be responsive to the cultural and linguistic needs of the identified families.

Schedule: 20 hours per week (some weekends)

Essential Duties and Responsibilities:

  1. Provide support and assist families with obtaining services to meet their priority needs.
  2. Create opportunities and provide support to individuals in making decisions to develop their skills, enjoy creative social experiences and foster independence.
  3. Provide services to families and individuals according to DDS, CARF and all applicable regulatory standards, and Bridgewell policies and procedures.
  4. Provide support to families with medical, clinical and financial needs.
  5. Transport individuals as needed to and from medical, recreational and other community activities.
  6. Maintain required documentation according to DDS and all applicable regulatory standards.
  7. Assist families with accessing resources and recreational opportunities in the community.
  8. Facilitate management of flexible spending funds as needed.
  9. Data collection and reporting according to DDS and/or Bridgewell requirements.
  10. Maintain core training certifications as mandated by DDS and Bridgewell.
  11. Other duties as assigned.

Required Education/Experience:

  1. Must have a Bachelor's Degree in a related field or, in the alternative, three years' experience working in the Human Services field.
  2. A minimum of 1 year of experience working in the human services field and/or experience working with families of children or adults with intellectual and developmental disabilities including families of adults on the autism spectrum.

Required Skills/Knowledge:

  1. Excellent written and oral communication skills.
  2. Excellent organizational and problem solving skills.
  3. Valid driver's license and one year of driving experience.
  4. Must have a reliable vehicle that has the required insurance coverage.
  5. Basic computer skills.
  6. Bilingual/bicultural preferred especially in Spanish or Khmer.

Physical Demands:

  1. While performing the duties of this job, employee is frequently required to climb stairs.
  2. Must be able to lift up to 20 pounds.
  3. The employee must be able to drive a vehicle.
  4. Must have a normal range of eyesight with or without corrective lenses.
  5. Must have a normal range of hearing with or without corrective equipment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Bridgewell offers:

  • Excellent health benefits-medical, dental, vision. We believe our benefits package is one of the most competitive.
  • Generous paid time off includes your birthday (that's right, we even give you your birthday off)
  • Collaborative work environment that values new insight and personal contributions
  • With over one hundred programs in the North Shore, Lowell and Merrimack Valley we provide excellent opportunities for training and development
  • Additional compensation for on-call rotations
  • Opportunities for professional development and growth

Why Should You Apply: If top benefits alone don't sway you, then our compassionate and collaborative work environment should Bridgewell is committed to training and developing staff and provides the opportunities for you to have a positive impact in the work you do.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Requires acceptable CORI results according to Bridgewell policy.

Bridgewell is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.