Building Automation Systems, Operator

2 months ago

Austin, United States The University of Texas at Austin Full time

Job Details

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General Notes

Join the team, a highly responsive and knowledgeable crew providing outstanding service for and to the university community.

Maintenance Operations, a branch of the Facilities Operations and Maintenance Division, provides comprehensive maintenance services in support of the University’s operations.

Our teams provide a comprehensive array of qualified services, backed by our licensed and certified technicians, to this end, we offer opportunities for continuing education, as well as various stipends for additional trade licenses. Our team of trained trade experts are well-matched for the university’s operational and maintenance needs, whether the facility is a brand new laboratory or our iconic Tower.

Our goal is to self-identify operations and maintenance issues long before our clients realize a repair is needed and take a thoughtful approach to using their resources, structuring processes, and providing the best client service and use of university resources. This goal comes from our sense of ownership and pride in our work.

With this approach in mind, the team is organized into a zone-based structure and employs flexible work hours, data analysis, and technology to meet operational goals.

Your skills will make a difference.

You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will contribute to operational excellence and enhance the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to:

Competitive health benefits (employee premiums covered at 100%, family premiums at 50%) Voluntary Vision, Dental, Life, and Disability insurance options Generous paid vacation, sick time, and holidays Teachers Retirement System of Texas, a defined benefit retirement plan, with 8% employer matching funds Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) Flexible spending account options for medical and childcare expenses Robust free training access through LinkedIn Learning plus professional conference opportunities. Tuition assistance Expansive employee discount program including athletic tickets Free access to UT Austin’s libraries and museums with staff ID card Free rides on all UT shuttle and Austin CapMetro buses with staff ID card For more details, please see: and .

For more information on the Maintenance Operations group, please visit:

Must be authorized to work in the United States on a full-time basis for any employee without sponsorship.

Security sensitive; Criminal background check conducted on selected applicant. Hiring decision is contingent on applicant clearing check. This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code §51.215. Applications will be reviewed online by the hiring department. This is a 40 hour work week. Swing shift hours 03:00 PM -11:00 PM with days rotating to include some weekends. Additionally, this position is entitled to shift differential in the amount of $3,096 per year.

Purpose

Provide journey level technical skills associated with monitoring the campus wide Building Automation System (BAS) from a central campus control room. Evaluate the BAS alarms and determine a response and resolution. This position also serves as the after-hours call center for all campus maintenance issues and provides emergency dispatch of personnel.

Responsibilities

Monitors the campus Building Automation System (BAS) for proper operation of building mechanical systems and respond to alarm conditions.  Analyzes computer generated and phoned‐in facility related problems, prioritizes and coordinates proper responses.  Handles normal and emergency phone calls as the after-hours call center. Dispatches technicians as needed. On occasion will need to be able to respond to crisis situations. Creates accurate FAMIS Service Requests.  Provides timely and courteous customer service, keeps supervisors up to date on daily work order status to ensure clear, concise, and necessary communication channels are maintained and customer expectations are met. Works in a professional manner. Communicates effectively with customers to understand their needs and expectations.  Performs work independently from written or verbal instructions and in accordance with established operating procedures to complete tasks in a timely manner.  Analyzes operating difficulties with building systems using troubleshooting and diagnostic techniques to identify equipment related issues. Collects building automation system data. Runs reports, maintains historical logs, and software databases.  Programs building automation equipment for routine and event-driven facility equipment schedules.

Required Qualifications

Diploma (High School) or GED. Experience with HVAC equipment and operation. Basic computer skills (Outlook, Word, Excel). Record information and communicate effectively. Must have a valid driver's license and an acceptable driving record.

Preferred Qualifications

Associates degree in a technical field or equivalent experience. More than three years experience of the required qualifications. Experience at the University of Texas or in a university setting. Demonstrated excellent communication skills. Demonstrated excellent customer service skills. Experience in a Call Center environment. Experience with computerized service request systems. Professional demeanor. Demonstrated ability to communicate effectively with the culturally and hierarchically diverse University community served. Proven ability to work with a team of multi‐crafted trades people. 

Driving Required

This job requires a class "C" operator's driver's license. The applicant selected must provide a current three-year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident.

Salary Range

$44,720 + depending on qualifications

This is a swing shift position eligible for $3,096 annual shift differential pay.

Working Conditions

Environmental Demands:

May work around standard office conditions

Physical Tasks:

Repetitive use of a keyboard at a workstation Use of manual dexterity Lifting and moving

Additional Working Conditions:

This position and associated job duties have been designated as essential during extraordinary and emergency situations when the university is closed. Essential personnel must maintain contact with their supervisor and report to work as regularly scheduled unless directed otherwise. Required to operate an electronic device such as an iPhone, iPad, or laptop/desktop computer to perform and fulfill time reporting and work management requirements. Work management requirements include receiving work assignments, updating work orders, and other functions as required. Working conditions found with electronic or computerized equipment. May require to be stationed at a computer monitoring workstation for extended periods. Drive University vehicles. Maintain acceptable driver rating as established in Policy: UTS157 Section 2.5.4.

Work Shift

40 Hour Work Week Schedule; Monday-Friday, Swing Shift 03:00 PM - 11:00 PM with days rotating to include some weekends.

Required Materials

Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest

Important   for applicants who are NOT current university employees or contingent workers:  You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers:  As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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