Building Automation Systems Monitor

2 weeks ago

Austin, Texas, United States The University of Texas at Austin Full time
Job Summary

This is an exciting opportunity to join the Maintenance Operations team at The University of Texas at Austin as a Building Automation Systems Monitor. As a key member of our team, you will be responsible for monitoring and maintaining the campus-wide Building Automation System (BAS) from a central control room.



Key Responsibilities

  • Monitor the BAS for proper operation of building mechanical systems and respond to alarm conditions.
  • Analyze computer-generated and phoned-in facility-related problems, prioritize, and coordinate proper responses.
  • Handle normal and emergency phone calls as the after-hours call center, dispatching technicians as needed.
  • Provide timely and courteous customer service, keeping supervisors up-to-date on daily work order status.
  • Perform work independently from written or verbal instructions and in accordance with established operating procedures.
  • Analyze operating difficulties with building systems using troubleshooting and diagnostic techniques to identify equipment-related issues.
  • Collect building automation system data, run reports, maintain historical logs, and software databases.
  • Program building automation equipment for routine and event-driven facility equipment schedules.


Requirements

To be successful in this role, you will need a high school diploma or equivalent and experience with HVAC equipment and operation. Basic computer skills, including Outlook, Word, and Excel, are also required. A valid driver's license and an acceptable driving record are necessary for this position.



Preferred Qualifications

An associate's degree in a technical field or equivalent experience is preferred. Additionally, more than three years of experience in the required qualifications, experience at The University of Texas at Austin, or in a university setting, and demonstrated excellent communication and customer service skills are highly desirable.



Benefits

This position offers a competitive salary, benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.



Working Conditions

This is a 40-hour workweek schedule, Monday-Friday, with swing shift hours of 3:00 PM - 11:00 PM, rotating days to include some weekends. The successful candidate will be required to work in a central control room environment with standard office conditions and may be required to drive University vehicles.

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