IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant

Found in: Talent US C2 - 1 week ago

WinstonSalem, United States Axiom Technologies Full time

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Roles and Responsibilities:

Publish Floor Walk report with incident and service request details.
• Assist users in logging incidents and requests.
• Publish comms room and meeting room health check reports by updating recent photos of comms room devices and cabling in the
report.
• Ability to manage VIPs whenever required.
• Installs, fully configures and supports a range of operating systems and applications.
• Answers customers’ questions and resolves problems regarding the supported suite of applications.
• Assists in resolving various connectivity issues onsite.
• Coordinates schedules with team members to ensure coverage during business hours and for 24-hour On-call resolution.
• Must have experience in troubleshooting Video Conferencing units.
• Expertise in troubleshooting desktop issues.
• Manage the Comms Room.
• Telephony and Network port patching
• Ability to troubleshoot complex desktop issues.
• Provides hands and feet support for network, servers related faults.
• Provide support to IT-related issues for medical devices and equipment.
• Printer support and troubleshooting. Provide comprehensive support for laptops, desktops, printers, telephony devices, and AV equipment. Prioritize user issues based on criticality. Record every interaction with end users in the ticketing system, ensuring accurate classification of Configuration Items (CIs), Categories, and Subcategories. Utilize Knowledge Base articles, create new ones as needed, or request their development. As a first line of IT contact with users, report any bugs, issues, or common problems to leads or managers to improve user experience. Share innovative ideas for opportunities to automate or streamline processes. Manage disposal of outdated IT equipment in compliance with regulations. Oversee asset stock management and tracking. Support Mac devices and ensure IT infrastructure compatibility. Deliver IMACD (Install, Move, Add, Change, Dispose) support. Coordinate corporate mobile device support. Handle installations, configurations, upgrades, and troubleshooting of OS/software. Manage information systems security and asset inventory. Respond and report urgently to outages or high-impact incidents. Collaborate with cross-functional teams to ensure the highest uptime. Strictly adhere to defined Service Level Agreements (SLAs).

Qualifications:

Proven experience in IT field services, preferably in an enterprise-level organization. Strong technical skills with hardware and software, including Windows and Mac. Excellent problem-solving and customer service skills. Relevant IT certifications (e.g., A+ Hardware certification) or a degree in IT, Computer Science, or a related field. Proficiency in English and local languages

Must-Have:

NicView Amazon Echo

Experience in the following technologies is a plus:

Caregility Platform eVideon Platform Axis Device Manager 

In-depth knowledge of:

Excellent communication Skills Be able to attend escalations for the team. Proactive floor walks on every site visit. Should be available in traveling between multiple sites in a 30-mile radius of each other Experience in the medical field is preferred but not compulsory Have a car to travel to spoke sites

What next?  

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @.

  • Help Desk Support

    Found in: Talent US C2 - 3 weeks ago

    Salem, United States Butler Aerospace & Defense Full time

    Help Desk Support (on-site)Location: Salem, OR (97302) Job ID: #68157Pay Range: $16 - 18Experience: minimum 1yr Help Desk experienceJOB FUNCTIONS:• Experience in setting up hardware and software systems, basic reading and editing SQL scripts; experience working with databases (scripts, queries, stored procedures, QA) preferable.• Ability to follow and...

  • Help Desk Technician

    15 hours ago

    Salem, United States Willamette University Full time

    Within the Willamette Integrated Technology Services (WITS), The Help Desk Technician is a pivotal figure in the IT Services team, dedicated to ensuring the seamless functioning of both academic and administrative technology on campus. As the first-p Technician, Help Desk, Technical Support, Help, IT, Technology, Education

  • IT Field Service Technician

    4 days ago

    Winston Salem, United States Axiom Technologies Full time

    Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users...

  • Help Desk Technician

    Found in: Talent US C2 - 2 days ago

    Salem, United States SALEM REGIONAL MEDICAL CENTER Full time

    SRMC Has an Exciting Opportunity for Qualified Candidates! Position: Part  Time Help Desk Technician Department : Information Services Shift: Varies ‍ PURPOSE The primary purpose of your job position is to perform assigned duties in an efficient manner, in accordance with established procedures, and as directed by your supervisor,...

  • IT Field Service Technician

    Found in: Jooble US O C2 - 3 days ago

    Winston Salem, NC, United States Axiom Technologies Full time

    Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisation’s...

  • IT Field Service Technician

    Found in: Jooble US O C2 - 3 days ago

    Winston Salem, NC, United States Axiom Technologies Full time

    Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service...

  • Senior Network Engineer @ Remote work

    2 days ago

    Salem, United States Ender-IT Full time

    Senior Network EngineerRemote workDuration: 6 Months + Contract to hire only w2 and no "c2c" We are searching for an experienced Network Engineer with expertise in supporting our network infrastructures that underpin the critical operations of our IT systems. This key position is charged with the attention to detail, robust deployment, and precise upkeep of...

  • Community Support Technician

    2 weeks ago

    Winston-Salem, United States UMHS Full time

    Job DescriptionJob DescriptionCommunity Support Technicians needed for the Winston area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills. Various shifts and hours...

  • Computer Network Support Specialist

    2 weeks ago

    Salem, United States Centuria Inc. Full time

    **Job Details** **Computer Network Support Specialist - (145)** This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. **** Job Title Computer Network Support Specialist Location IRS- OR - Portland, OR 97204 US (Primary) Education Associate Degree Job Type Full-time Travel Job Description **Job...

  • Lead Desktop Engineer

    1 week ago

    Salem, United States CareerBuilder Full time

    Job Description Job Description Who Were Looking For: Codeworks is seeking a highly skilled Lead Desktop Engineer to join our team. We are looking for individuals who are passionate about endpoint computing infrastructure and are committed to delivering excellence in their work. Responsibilities: - Develop and implement comprehensive endpoint deployment...

  • Office Support Assistant

    1 week ago

    Salem, United States Culligan 67MD Full time

    Job DescriptionJob DescriptionBenefits:401(k)Competitive salaryDental insuranceHealth insurancePaid time offVision insurance We are looking for a full-time Office Support Assistant to help our various departments and our Front Office staff with administrative and organizational functions in the day-to-day operation of our office. Our work is focused on...

  • Manager, Operations Technical Support

    2 weeks ago

    Winston-Salem, United States The Clearing House Full time

    Position summary: Candidate will focus on the management responsibilities for the Operations Technical Support Team. Primary responsibilities will be managing resources related to daily support, tasks related to TCH projects, and assignments related to Operations improvements.Candidate will ensure TCH technical systems are delivering services to our...

  • Desktop Tech I

    1 week ago

    Salem, United States Salem Health Full time

    Location Site: Salem Hospital Main CampusDepartment: SH IS Solution CenterPosition Type: UnscheduledStart Time: 7:00Pioneering healthcare since 1896, Salem Health is a top workplace offering market-leading pay where you can make a difference in the lives of those in the community where you live. Through incorporation of Lean driven principles, staff are able...

  • Desktop Tech I

    7 days ago

    Salem, United States Salem Health Full time

    Location Site: Salem Hospital Main Campus Department: SH IS Solution Center Position Type: Unscheduled Start Time: 7:00 Pioneering healthcare since 1896, Salem Health is a top workplace offering market-leading pay where you can make a difference in the lives of those in the community where you live. Through incorporation of Lean driven principles, staff are...

  • Supported Employment/vocational Rehab

    5 days ago

    Winston-Salem, United States The Enrichment Center an affiliated Chapter of Arc Full time

    **Employment Specialist** The Enrichment Center is seeking an Employment Specialist/Job Coach to join our team. Do you have a passion for working with individuals with Intellectual and Developmental Disabilities and Mental Health Diagnosis? Are you a flexible, self-starter? Are you dedicated to helping people live their lives as fully and as independently...

  • Registered Nurse Lactation Consultant

    Found in: Talent US A C2 - 2 weeks ago

    Winston-Salem, United States NCH Healthcare System Full time

    DEPARTMENT: 26192 - Lactation Center North NaplesLOCATION: 11190 Health Park Blvd, Naples, FL, 34110WORK TYPE: Part TimeWORK SCHEDULE: 8 Hour DayABOUT NCHNCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in...

  • Community Support Technician Client Specific

    2 weeks ago

    Winston-Salem, United States UMHS Full time

    Job DescriptionJob DescriptionCommunity Support Technician needed to work with the Intellectual and Developmental Disabilities population. Technician will provide one on one assistance with Community Living Support. Technician must have experience with autism.Monday - Friday - 4:00 pm - 8:00 pmRequirements: Reliable TransportationValid Driver's...

  • Field Service Engineer, Car Parking Systems

    6 days ago

    Winston-Salem, United States Energy Jobline CVL Full time

    Electronic Field Service Engineer, Car Parking Systems & Ticketing EquipmentSalary28,000On Target Earnings 31,000OvertimeCompay CarExcellent BenefitsThe Role - Electronic Field Service Engineer, Car Parking Systems & Ticketing EquipmentFollowing expansion they seek to recruit a customer focused and highly motivated Electronic Field Service Engineer,...

  • Advanced Medical Support Assistant

    Found in: beBee S US - 3 weeks ago

    Salem, United States Department Of Veterans Affairs Full time

    Summary The Advanced Medical Support Assistant (AMSA) with the Consult Management Team offers diversity in services that includes (but is not limited to) mental health, specialty services, and Community Care. The AMSA provides administrative support and performs functions necessary to...

  • Receptionist/HR Support

    23 hours ago

    Salem, United States Boston Analytical Full time

    JOB SUMMARYThe Receptionist/HR Support will perform duties to support the Reception area and the Human Resources Department. This position will support other departments as needed.PRIMARY DUTIES AND RESPONSIBILITIESFront Desk Receptionist Manages all calls professionally and efficiently. Manages the professional appearance of the reception area. Greets and...