Box Office Representative/Cashier, Visitor Services Dept.
2 weeks ago
- Position: Box Office Representative/Cashier, Visitor Services Dept.
- Employment Status: Part Time, Hourly, Non-Exempt, $12 per hour plus commission opportunities*
- Monthly average commission from membership sales at the box office can range from $100-$400 a month (no cap on commission)
- Box Office Representative/Cashier is a dynamic position with various roles that is best suited for individuals with interest in science and history and who are enthusiastic, friendly, reliable and able to work a flexible schedule, including nights, weekends and holidays.
- You will be responsible for assisting guests and setting the tone for an enjoyable museum visit. Pending operational needs, applicants may start in the garage, special exhibit greeter/cashier, special exhibit gift shop or box office.
- Use ticketing system for point-of-sale transactions, membership enrollment/renewal, and basic sales orders
- Communicate difference in membership levels and benefits to guests
- Ability to facilitate a cash and/or debit and credit card payment with accuracy for guest transactions
- Provide a welcoming, safe and fun environment for our guests through outstanding service and guest assistance
- Collect payment in the parking garage booth with the ability to facilitate a cash and/or debit and credit card payment with accuracy for guest transactions
- Sell merchandise and point-of-sale ticket upgrades and add-ons at various locations throughout museum via cash and credit card transactions
- Point-of-sale ticket and gift shop sales for special exhibits
- Monitor sales floor and assist guests with product inquiries while also becoming familiar with store merchandise
- Help promote and upsell merchandise in special exhibit gift shop
- Assist in labeling and stocking
- Other duties as assigned
- Cash handling experience a plus
- Bilingual a plus (Spanish/English)
- Great interpersonal and communication skills in order to speak to visitors and colleagues
- Able to adjust to changing workflow from slow to a fast pace working environment
- Alert and able to respond quickly in an emergency
- Should have an interest in science, history, education
- Excellent customer service skills
- Relevant volunteer or work experience is preferred
- Proficient in Tessitura ticketing system; training will be provided if needed
- Able to be in both stationary and circulating positions throughout shift for long periods of time
- Able to sit and stand for long periods of time
- Available to work 1-2 days a week, including Saturday or Sunday (8:30 a.m. to 6:00 p.m.)
- Available to occasionally work special event evening shifts
- Moderate physical activity required to move laptops, scanner, ticket stock, ticket printers
- Able to operate a desktop computer, mobile computer, scanner or other technical equipment
- Must be at least of legal age
- Must comply with the museum’s health and safety protocols
- Free individual-level HMNS Membership
- Free access to Museum exhibits, Cockrell Butterfly Center, Burke Baker Planetarium, Giant Screen Theatre and satellite facilities
- Discounted programming including museum summer camp
- Free staff parking
- Flexible scheduling
- Predominately daytime hours (some evenings may be required)
- Online - www.hmns.org/appform
- Hard Copy - Print www.hmns.org/appformprintable, complete and mail to: HMNS, c/o HR, 5555 Hermann Park Drive, Houston, Texas 77030; or drop off in person at the Museum Service desk
- En línea - www.hmns.org/appformESP
- Copia impresa - Imprimir www.hmns.org/printableappformESP, completar y enviar por correo a: HMNS, c/o HR, 5555 Hermann Park Drive, Houston, Texas 77030; o dejar en persona en el mostrador de Servicio del Museo
About Houston Museum of Natural Science:
The mission of the Houston Museum of Natural Science shall be to preserve and advance the general knowledge of natural science; to enhance in individuals the knowledge of and delight in natural science and related subjects; and to maintain and promote a museum of the first class.
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Houston, United States Houston Museum of Natural Science Part timeJob Details:Position: Box Office Representative/Cashier, Visitor Services Dept. Employment Status: Part Time, Hourly, Non-Exempt, $12 per hour plus commission opportunities* Monthly average commission from membership sales at the box office can range from $100-$400 a month (no cap on commission)Job Summary:If you enjoy interacting with the public,...
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