Front Office Representative

3 weeks ago


Houston, United States Brand Avenue Full time
Job DescriptionJob DescriptionDescriptionAbout the Role:
A Front Office Representative at Brand Avenue is the first point of contact for clients, visitors, and callers, providing exceptional customer service and administrative support. This role plays a crucial part in creating a positive and welcoming experience for all who interact with the company.
Key Responsibilities
Responsibilities:

  • Greet and welcome clients, visitors, and callers with warmth and professionalism.
  • Answer and direct incoming calls to appropriate departments or individuals.
  • Provide information and assistance to clients and visitors regarding company services, products, and policies.
  • Maintain a clean and organized front office area, including reception desk and waiting area.
  • Manage appointment scheduling and calendar for meetings and appointments.
  • Assist with administrative tasks such as data entry, filing, and preparing documents.
  • Handle incoming and outgoing mail and packages.
  • Collaborate with other departments to ensure seamless communication and coordination.

Skills, Knowledge and Expertise
Qualifications:

  • High school diploma or equivalent.
  • Previous experience in a customer service or administrative role preferred.
  • Excellent communication and interpersonal skills.
  • Professional demeanor and appearance.
  • Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office suite.
  • Ability to work well in a team environment.

Benefits
Benefits:

  • Competitive monthly salary.
  • Opportunities for career advancement within the company.
  • Training and development programs to enhance skills and knowledge.
  • Supportive work environment that values teamwork and collaboration.
  • Health insurance and other benefits package available.


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