Member Center Manager
3 months ago
Major Duties and Responsibilities
- Directs and monitors a staff to ensure professional, courteous and prompt service to the member center members while assuring effective utilization of personnel.
- Develops and motivates staff through timely and objective performance evaluations, equitable salary structure, appropriate training and disciplinary action. Facilitates staff meetings to improve quality service, product knowledge and communication.
- Responds to member inquiries regarding credit union products and services. Resolves members grievances within credit union policies and procedures within their knowledge base and/or authority.
- Performs member transactions and account opening and maintenance duties as needed.
- Monitors and develops member center growth in deposit, loan, and membership activity to ensure the attainment of established goals while staying within budgeted operating plan.
- Ensures all activities are in compliance with established credit union policies and procedures and government laws and regulations.
- Participates in community activities and calls on organizations to enhance public awareness of the credit union.
- Maintains security and general upkeep of member center facility.
- Performs other duties as assigned.
Standard position hours are Monday and Tuesday 8:15-5:15, Wednesday 9-1, Thursday 8:15-5:15, Friday 8:15-5:15 or 6:15, and Saturday 8:15-12:15. Hours may vary based on member center coverage needs. One to two Saturdays off per month as staffing allows. Candidates with ties to the Cass County community are preferred.Available Benefits Include:- Health, dental and vision insurance- Paid time off- 401(k) match- Incentive/bonus program- Tuition reimbursement- and more
Job Posted by ApplicantPro
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