Account Manager

1 month ago

Novi, United States Dana Incorporated Full time

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets – passenger vehicle, commercial truck, and off-highway equipment – Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.

Job Purpose

The main responsibilities of this position will be to maintain strong customer relationships by satisfying customer requirements, quoting product changes, and managing existing business. In addition, the Account Manager will collaborate with the other cross functional team members as needed to satisfy customer requests. Other duties include but are not limited to the following:

Job Duties and Responsibilities
  • Represent product line(s) to the assigned customer (Stellantis).
  • Develop and participate in technical presentations to customers, as needed, utilizing all resources available to explain product changes and support the growth plans of the Light Vehicle Driveline division.
  • Direct ownership of prototype process and activities with the customer from RFQ to final product delivery.
  • Develop and participate in pricing and new business proposal presentations to Dana management in support of quotations and obtaining internal approvals. 
  • Respond to customer requests for quotations on a timely basis – owns quoting activity/process.
  • Respond to customer change requests and technical cost reduction initiatives by gathering information, starting formal inquiries, reviewing cost estimates, and providing formal quotations.
  • Management of VAVE ideas, issues, and progress.
  • Support all areas of new and existing customer activities including launch and engineering change management.
  • Attend customer meetings (purchasing, engineering, platform teams, etc.) as required.
  • Interface both verbally and in written format with both external and internal customers.
  • Work with the customer engineers/purchasing to complete all product designs in accordance with customer requirements and specifications.
  • Resolve pricing, debits, and credit issues.
  • Accurate annual forecasting of customer requirements. 
  • Account margin maintenance and enhancement.

 

Qualifications Desired:

  •  Bachelor’s degree in Business, Engineering or Marketing; technical aptitude and/or engineering background is a plus.
  • Original equipment manufacturer “Sales” experience preferred (3 years minimum); specific experience with Stellantis is a plus.
  • Price negotiation and quoting experience. 
  • Proven problem-solving skills with the ability to work with people in high pressure situations while managing multiple priorities and tasks.
  • Excellent written, verbal and presentation skills.
  • Strong demonstrated project management, organizational, and analytical skills.
  • Strong interpersonal skills and be able to interact in a professional manner with internal/external customers and manufacturing & assembly facilities.
  • Ability to work productively across all functions and organizational levels. 
  • Must be a self-starter, able to work with minimal supervision, and be effective in a team environment.
  • Proficient in Microsoft software (Outlook, PowerPoint, Excel, Word, and MS Project) plus other computer applications with the ability to quickly learn internet-based programs for quoting and other requirements.
  • Able to travel to customers and to other Dana locations (minimal overnight domestic and infrequent international travel).


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


Unsolicited Resumes from Third-Party Recruiters

 Please note that as per Dana policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Dana will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.​

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