Mail Services Representative
4 months ago
POSITION SUMMARY STATEMENT:
- Assume responsibility for the receipt and proper distribution of incoming mail for our Torrance Operations Facility and associated properties.
- Also assist the Express Shipping Coordinator during payment processing week and assist in fulfillment of other projects as they relate to the Mail Services Operation.
DETAILED RESPONSIBILITIES/DUTIES:
- Process daily mail drops, which includes the following: sorting, routing, and distributing of all incoming and outgoing mail pieces to all departments (HP1, HP3, LA Live, LADC, and HIM).
- Log package details for all parcel deliveries (FedEx, TNT, DHL, UPS, and others) into the Arrival Tracking System, and delivery of packages to destination.
- Process all outgoing mail pieces using a Client DM1000 mail processer.
- Ensure that all hand deliveries are expeditiously and properly delivered.
- For Torrance MS only - ensure that a call is made to the LA Live/HP3 Mail Center’s alerting them of any hand deliveries that are being sent on any of the 3 courier runs either facility.
- Coordinate off-site storage request for various departments.
- Arrange and coordinate courier /messenger orders daily for all departments.
- Process daily express packages using the express shipping computers.
- Assist with restocking copier rooms with various copier paper sizes.
- Ensure work area is well maintained and organized.
- Interface with international and domestic courier representatives, as well as internal customers
- Be available for extended hours to process payments to our distributors and special fulfillment’s as necessary. This will require but is not limited to 1-2 hours, two to three times per month and 2-3 Saturdays 4-6 hours each, annually.
- Perform additional duties as assigned.
REQUIRED QUALIFICATIONS:
Skills:
- Ability to solve practical problems and carry out responsibilities under general supervision.
- Strong customer service skills and results orientated.
- Ability to function as an effective team member.
- Ability to interact effectively at all levels with sensitivity to cultural diversity.
- Proficient in excel and word.
Experience:
- 6 months Mail Services experience.
Education:
- High school diploma or GED-equivalent.
PREFERRED QUALIFICATIONS:
- Ability to adapt as the external environment and organization evolves.
- Ability to organize workload for effective implementation.
PHYSICAL DEMANDS:
- In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.
- Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers
- Manual dexterity required
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