Shift Manager

1 week ago

Seaside, United States Ghai Mgmt | Burger King | California Full time

Shift
Manager



 



Summary:



The Shift Manager works
under the direction of the Assistant or Restaurant Manager. They work directly
with team members and operate shifts in a restaurant.



 



ESSENTIAL DUTIES AND
RESPONSIBILITIES include, but not limited to the following:




  • Ensures that
    restaurants are clean and well maintained, that all company procedures are
    followed and all standards for food quality, cleanliness, sanitation and
    customer service are met.
  • Must be able to
    control cost at budgeted levels as it relates to cash handling, food
    products, labor, paper supplies, energy consumption, etc.
  • Responsible for
    cash register setup and shift change.
  • Managing the
    shift, supervising team members, directing, communicating while
    maintaining customer service awareness.
  • When requested,
    Shift Manager may train new and existing team members in job stations.
  • Must be able to
    complete required shift management administrative duties.
  • Responsible for
    placing of product orders, posting of sale readings and shift awareness
    walk thru.
  • Shift Managers
    are expected to observe all safety and security procedures


 



Qualifications



To perform this job
successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the
knowledge, skill and/or ability required.



 



Resolve



It is critical that the
candidate has a strong desire to make a positive image in people’s lives to
pursue excellence and have a passion for the QSR industry.



 



Educations and/or
Experience



High School or GED; Must
be certified to train all functions of each hourly position he/she will
supervise. Must be at least 18 years of age. Must be Serv Safe certified.



 

Communication Skills



Good oral communication
skills: Ability to listen to and understand other points of view before
responding; Ability to influence others to gain commitment.



 



Math Ability



Basic math skills as it
relates to counting change and totaling orders.



 



Reasoning Ability



Must be able to exercise
sound judgment in considering course of action.



 



Flexibility



Handles day-to-day work
challenges confidently; is willing and able to adjust to multiple demands,
shifting priorities, and rapid change; must be available to work for a minimum
of 3 days a week and one full shift i.e. opening, mid, or closing.



 



Leadership



Understanding of effective
practices in dealing with customers, exhibiting a positive and professional
appearance, demeanor, and dynamic energy



 



WORK ENVIRONMENT



The work environment
characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.



 



Equipment



Fryers, broilers, flat top
grills, walk in freezer, menu boards, computers, cash registers, warmer lights,
filtering machines, oven, steam units, holding cabinets, slicers, storage
units, soda fountain hook up station, microwave ovens, insulated oven mitts,
toasters, cooking utensils, and drive thru communication systems.



 



Environmental Conditions:




  • The employee is
    subject to inside environmental conditions, protection from weather
    conditions, but not necessarily from temperature changes.
  • The employee is
    subject to both environmental conditions; work activities occur both
    inside and outside.
  • The employee is
    subject to extreme cold temperatures below 32 degrees for periods of time.
  • The employee is
    exposed to hazards which includes a variety of physical conditions, such
    as moving mechanical parts, electrical current, exposure to high heat of
    chemicals.
  • The employee is
    subject to one or more of the following conditions: fumes, odors, dust,
    mist, gases or poor ventilation.


PHYSICAL DEMANDS:



The physical demands
described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.



 



While performing the
duties of this job, the employee is regularly required to stand; use hands to
handle or feel; reach with hands and arms and be able to communicate. The
employee is frequently required to walk; stoop, kneel, crouch, and push. The
employee is occasionally required to sit and climb or balance. The employee
must regularly lift and /or move up to 10 pounds, frequently lift and/or move
up to 25 pounds and occasionally lift and/or move up to 50 pounds.



 



 

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