Continuing Education Manager

4 weeks ago

Norwich, United States Hartford HealthCare Full time

Description

Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details: Occasional weekend

Work where every moment matters.

Every day, almost 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.
With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system.

JOB SUMMARY:

The Manager of Continuing Education (CE) is a System Level position responsible for all system-wide CE activities.  The CE Manager coordinates and oversees all aspects of Continuing Education through our Joint Accreditation across Hartford HealthCare.  Hartford Healthcare is motivated to establish themselves as leaders in the field of Continuing Education.

JOB RESPONSIBILITIES:

  • Provides oversight and leadership for the development, strategic direction and coordination of all continuing education activities of the HHC System (including CME, CEU, etc). 
  • Oversees the activities of the Continuing Medical Education (CME) planners, CME Coordinators and administrative support who report to the CE Manager.
  • Ensures the compliance with Joint Accreditation (JA) and the Accreditation Council for Continuing Medical Education (ACCME) criteria-based accreditation system and its standards. Creates and maintains policies and guidelines for the HHC CE Department.  Maintains knowledge of the CME rules, regulations and best practices.
  • Develops partnerships with key HHC partners (Institutes and Departments, Risk management and Safety/Quality) to increase the CE offerings for both internal and external audiences.  This includes conducting CE needs assessments for these partners.  Active growth to support large scale symposia is a priority.
  • Creates and maintains standard work for the CE department and HHC CE.
  • Responsible for continuously optimizing the CE infrastructure including standard work, processes and support software.
  • Maintains a system-wide governance structure of the CE Department and subsequent committees to ensure cross pollination of CE across the system and keeps leaders and provider champions accountable.
  • Regularly assesses CE needs across the system and develops reports to share with leadership regarding gaps.
  • Maintains an accurate and up–to-date library of approved applications and speakers to leverage across the system where appropriate.
  • Ensures all policies and processes reflect the most current structure of the CE Department, and adapts when needed.
  • In conjunction with the local Physician Directors of Medical Education provides oversight and manages the performance of the CE department including delegation of responsibilities for department or committee-specific support functions.
  • Participates on organizational committees, teams, and projects related to all aspects of CE and the optimization of CE as it relates to quality outcomes.  Seeks to develop CE programs that align with the HHC Balanced Scorecard.
  • Oversees improvement activities for successful accrediting/re-accrediting and certification for ACCME, CSMS, and/or Joint Accreditation.
  • Maintains knowledge and oversight of all CE processes and functions.

This Position Reports To:  System Director of Medical Education

HHC Direct Reports: CME Planner and CME Coordinators.

Qualifications

Education

Master’s Degree Required; Master’s Degree in a Health Related Field Preferred

Experience

  • Prior experience with Continuing Education, understanding of the ACCME/JA requirements and regulations and CME related work flows.
  • Understanding of quality metrics
  • Familiar with Lean methodologies/principles
  • Ability to create vision and generate growth opportunities
  • Leadership skills, ability to manage the CE team and operations
  • Knowledge, Skills and Ability Requirements:
    • Completion of the ABCs of Accredited CME – An online educational Activity for planners and speakers
    • Attendance at an ACCME/Alliance Conference
    • Attendance at ongoing Joint Accreditation and ACCME Webinars
    • Business development and budgeting

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

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