Materials Dispatcher
1 month ago
Job Description
Job Description
Want to join a company that is 100% employee owned that supports employee development while supporting exciting construction projects in Northern Colorado? Terracon has an opportunity for a Materials department administrative position assisting our Northern Colorado (Greeley/Longmont/Fort Collins) offices. In this position, you will interact with both our office and field personnel. This is a fast-paced position which requires multitasking use of phone, email, and text communication with a variety of personnel. Duties will include office administration, assistance with finalizing documents, proposal and project set-up, limited accounting, and scheduling of field staff. Our Materials department is expanding quickly and looking for team members that will help drive our offices forward and find a new rewarding career
Essential Role and Responsibilities: Duties as assigned including in assisting in reporting, training records, filing, and invoicing Assist in proposal set-up in internal software, downloading plans, and inputting data into proposal templates Assist in project set-up in internal software, registering projects, researching project specifications and project requirements Plan, schedule, and dispatch technicians to project sites based on technician skill set, certifications, location, project, and priority Create, maintain, and monitor daily schedules for dispatching to our technicians; modify and update schedules Relay accurate information to technicians, ensuring proficient, quality customer experiences Answers telephones, screens calls and forwards messages Communicate effectively with clients and collect information accurately to create work orders Responsible for maintaining quality standards on projects Ability to multitask in a fast-paced environment – sometimes hectic during heavy workload Follow safety rules, guidelines and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management.
Requirements:
High school diploma or equivalent. Minimum 3-5 years of relevant experience or the equivalent in training and related experience Valid driver’s license with acceptable violation history. Experience with computer use and Microsoft Outlook, Word, Google Maps and Excel Excellent written and verbal communication skills Ability to work under pressure Ability to learn new software quickly Preferred Requirements: Construction administration/Construction/Engineering background with understanding of building and construction terminology. Customer service experience/background
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