Residential Attendant
7 months ago
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
About the role
At Four Seasons Private Residences Los Angeles, the Residential Attendant is responsible for keeping all residential common areas, both interior and exterior, in addition to the administrative areas clean and well stocked.
What you will do
•Support the F&B program by keeping kitchen areas and storage areas clean, supporting
inventory control, and assisting with the delivery of grab and go, drop and go, as well as table
service in the Resident’s Lounge.
•Support the F&B program by keeping the stewarding areas clean and supporting the culinary
team with the cleaning and replenishment of kitchen items and operating supplies.
•Check, clean and restock all residential area washrooms, residential lobby, mail room,
residential corridors, and all common areas (e.g. gym, pool, theatre, resident’s lounge, etc.)
and heart-of-house space (inclusive of office space etc.).
•Anticipate residents’ needs and take ownership of concerns and requests; act decisively to
ensure satisfaction. Offer a special personalized touch when an opportunity is presented.
•Proficient in the safe handling of all relevant equipment and machinery; reporting defects and
accidents to management immediately. Competent in MSDS (Material Safety Data Sheet)
procedures and trained in accident response.
•Clean and self-inspect public areas as assigned and in accordance with Four Seasons
standards.
•Operate the washers and dryers to ensure pool terry, gym terry and other in-house
laundry needs are processed in an expedient manner, consistent with core standards.
•Spot all furniture and keep it in its proper place
•Clean all common areas including elevators/lifts, elevator/lift doors, windows, carpets as well
as collect garbage/trash throughout the property.
•Offer assistance to any resident in a courteous and friendly manner.
•Maintain all equipment and supplies and use them in a proper manner.
•Keep Housekeeping storage areas tidy and correctly stocked, and closed at all times when not
in use. Must ensure working equipment is always clean, tidy and in good working order.
Responsible for reporting any malfunctioning equipment
•Enforce rules and regulation with residents.
•Handle lost and found items in coordination with Security Manager.
•Carry out any other cleaning duties as assigned by the Residential Leader.
•Support sustainable efforts as set out by the property.
•Be flexible and extend job duties to carry out any other reasonable duties and responsibilities
within the job capability as assigned.
•Form part of the Emergency Response team while on shift.
•Maintain cleanliness, inventory, set-ups and standards in the Pool and Fitness Center areas
and have the ability to provide proper and safe operation of the equipment in these areas.
What you bring
•Reading, writing, and oral proficiency in the English language
•Secondary education
•A high degree of product knowledge and relevant technical skills
What we offer: • Hourly Rate: $25.00
•Medical, Dental, Vision, Employee Assistance Program and 401(k) Retirement Savings Plan
• Excellent training and development opportunities
• Exclusive discount and travel programs with Four Seasons Hotels and Resorts
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meals
Schedule & Hours:
•Full time
•Early mornings, days, evenings, weekends, and holidays
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