Communications PIO Coordinator

3 weeks ago

Vancouver, United States CRESA Full time

CRESA is seeking a talented and passionate individual to join our team as the Communications Coordinator and Public Information Officer. Please apply by June 22, 2024.

The Communications & PIO Coordinator responsible for developing, implementing and refining comprehensive community outreach programs and strategies that advance the agency's mission, visions, and goals within our diverse communities. This position is responsible for developing, writing, and editing strategic communication material, news releases and reports; community event; administration of the agency's public website, using digital and social media, community engagement, media relations, and brand management. This position also serves as the Public Information Officer (PIO) for Clark Regional Emergency Communication Agency. Additional duties include media relations and oversight of agency customer service initiative, work with various boards and committees; and serve as a liaison with local, state, regional and federal agencies. This position will serve on call as needed. This position reports to the Executive Director and has no supervisory authority.

Essential Job Functions - Incumbent must be able to perform the essential functions of the job with or without reasonable accommodation.

  • Drive communications, public and media relations, community outreach, and web and social media management.
  • Plan strategic communications and make recommendations for executive leadership and management teams.
  • Write or supervise the writing of official communications, including press releases, articles, and reports. Ensure consistent messaging within and concerning the agency and its services.
  • Manage and administer the CRESA public website, including oversight of content, the content management system (CMS), and design.
  • Develop and oversee the agency's social media strategy, and direct and create content.
  • Create, edit and publish the agency's newsletters, news releases, articles, reports, internal communications and other messages. Ensure consistent messaging and branding both internally and externally.
  • Prepare and design a variety of marketing materials for release to the media, the public, employees, and community groups. Edit materials for accuracy, completeness and format for intended audience.
  • Represent the agency at meetings, events, or other activities involving community/public relations.
  • Manage, coordinate and direct activities involving agency branding and graphic design.
  • Coordinate media requests for information and interviews; research and provide information regarding CRESA operations and services.
  • Coordinate advertising and marketing activities, including selecting topics and participants, creating advertisement material and arranging media placement.
  • Coordinate or lead video and visual projects which may include writing, editing, directing, narrating and photographing. May include working with third party consultant or contractor.
  • Respond to citizen and/or customer feedback. Forward as appropriate for further review or investigation.
  • Work with regional partners within emergency response entities, health care facilities, businesses, utilities, schools, community organizations and others for Public Information Communication initiatives
  • Prepare project reports
  • Serve as lead PIO for the Clark County Joint Information System
  • Develop program reports, proposals and correspondence for distribution to the regional partners, CRESA Administrative Board, management team, user agencies, and other interested stakeholders
  • Provide leadership and training for Public Education curriculum to staff
  • Plan, coordinate and/or speak at public engagements and public educational events
  • Serve on-call as Public Information Officer on behalf of CRESA
  • Travel to and from public education events throughout Oregon and Washington
  • Perform related duties as assigned

Minimum Job Qualifications -Any equivalent combination of education and experience that provides the applicant with the knowledge, skills and ability required to successfully perform the job will be considered.

  • Bachelor's Degree in journalism, public relations, film/video production, or public administration.
  • Two (2) years' experience in governmental communications or community relations field
  • Knowledge of public safety including 911 communications and Emergency Management
  • Excellent demonstrated communication skill both verbal and written.
  • Skill in the use of a computer and related software.
  • Ability to establish and maintain effective working relationships.
  • Ability to work flexible on call hours as needed
  • Completion clearance of a Criminal Justice Information Systems Background Check prior to employment and ACCESS certification upon employment.

Please review the full job description available on our website


  1. Requires detailed Personal History form and comprehensive background investigation with elements including but not limited to candidate's employment history, education, job and personal references, criminal history, driving record check, etc. Disqualifiers: Felony Convictions, Dishonesty, Falsification, Failure to Disclose, Failure to provide appropriate contact information, Behavior that does not support Public Safety Code of Ethics or CRESA values.


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