Associate, Strategy

Found in: Talent US C2 - 2 weeks ago


Los Angeles, United States DoorDash Full time

About the Role

You will report into the Senior Manager of our Drive Middleware Partnerships & Infrastructure Team, and play a pivotal role in driving company growth, particularly in the Drive SMB segment, by optimizing and growing our store penetration and delivery volume from a large portfolio of our integration partners. Specifically, you will be responsible for managing a cohort of 300+ integration partners, identifying scalable solutions to grow volume from these partners and continuously looking for ways to improve operational efficiencies. 

Your responsibilities will include:

Identifying and executing on scalable solutions to grow delivery volume from 300+ unmanaged middleware providers (MWPs)Continuously look for ways to improve operational efficiencies and optimize our unit economics with these MWPsWorking closely with our Business Development, Legal and Operations teams to support pricing conversations, including conducting price/volume sensitivity analyses and P&L forecastingDevising and running SQL queries and analyzing performance and efficiency data at the lowest level of detail in order to provide strategic insights or recommendationsDiving deep into data to analyze weekly performance to provide meaningful commentary, strategic insights and action plans to leadership, including P&L owners and general managers Leading high-visibility strategic initiatives and task forces that impact our large portfolio of middleware partners, such as mass communications and Drive updatesBuilding go-to-market plans for business strategies and scalable processes, such as pricing, merchant onboarding, new product feature adoption and marketing initiativesManaging multiple projects at once, ensuring that all team members and cross-functional partners are bought in and adhering to project timelinesTracking results of marketing campaigns aimed to increase store penetration and delivery volume, and provide analysis against pre-defined key metricsDesigning a best-in-class operating playbook to drive delivery volume and profitabilityLead ad hoc projects as determined by your Senior Manager or Director

The best candidates will:

have extremely strong analytical skills with an intellectual curiosity to challenge and dissect datademonstrate an entrepreneurial spirit to find creative solutions to overcome seemingly impossible challengesunderstand the importance of ownership and bias for actionbe comfortable working in a fast-paced environment

You're excited about this opportunity because you will…

Drive volume and improve profitability - responsible for top-line growth and identifying ways to improve unit economicsTackle challenging problems - tasked to grow volume in a scalable manner from a large portfolio of unmanaged integration partnersLead high visibility and high impact projects - address Drive’s most unique and challenging questionsOwn business strategy and outcomes — use data and insights to formulate strategy, provide recommendations and develop operational plans to share with leadership teamInfluence cross-functional stakeholders - work with various teams, such as Product, Engineering, Finance, Analytics and Legal, to drive scalable growthExecute on plans – take responsibility for implementation plans and go-to-market of new product initiativesDeep dive into data to solve problems - pull and work with complex datasets; SQL experience required

We're excited about you because you…

Have 1-2 years of experience in a strategy, operations, financial services, investment banking, consulting, technology or business analyst type roleAre comfortable with building and running SQL queries to analyze business performancePossess strong analytical skills and bring a structured approach to ambiguous data setsCan think strategically and creatively to come up with solutions to complex problemsHave experience in bringing new products to market and scaling business processesEnjoy working with cross-functional teams and have a strong penchant for influencing others to achieve desired outcomesDisplay extreme ownership over multiple projects and workstreams, while ruthlessly prioritizing what will actually move the needle Are a self-starter; you aren’t afraid of failure, have a bias towards action and can thrive in a fast environment.Oscillate easily from strategic considerations to tactical execution Are humble and hungry; you’re willing to get your hands dirty and are open to feedbackDemonstrate strong communication and reporting skills; can summarize complex issues into succinct problem statements and can provide high-level business commentary to leadershipBachelor’s degree required

Why You'll Love Working at DoorDash

We are leaders – Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies

We are operators – We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day

We are learners – Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute. We are committed to learning and implementing what is best for our customers, merchants, and dashers

We are one team – The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.


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