Wire Operations Lead

4 weeks ago

Los Angeles, United States City National Bank Full time
WIRE OPERATIONS LEAD

WHAT IS THE OPPORTUNITY?

Processes outgoing domestic and international US dollar and foreign currency wire transfers within the same day, meeting the Federal Reserve deadline of 3:00 pm. Uses a PC to enter data into proprietary software. Verifies the information entered is accurate. Authenticate wire requests by validating the initiator and confirming wire transfer specifics with an authorized representative of the account. This is done by calling the client. Entry and callbacks are generally performed as separate functions. Responsible for maintaining operational integrity of funds transfers through adherence to Bank policies and procedures. Maintains our philosophy of excellent customer service by deploying our first in, first out process. .

What you will do

  • Enters data of fax-initiated wire transfer requests into proprietary software
  • When performing callbacks, colleague must be able to quickly assess the client situation and take appropriate action to ensure wires meet the daily deadline.
  • Verifies data entered by entry processor.
  • Verifies authorization (signature restrictions/signature).
  • Calls back authorized signer/representative to authenticate written instructions.
  • Releases the wire for payment.
  • Escalates any suspicious wires to supervisors for review.
  • Meets minimum production standards for the function.
  • Complies fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.).
  • Completes all required training.
  • Performs other duties as assigned or requested.
Must-Have*
  • Bachelor's Degree or equivalent
  • 3+ years wire processing experience
Skills and Knowledge
  • Position requires demonstrated knowledge and proficiency in all wire functions.
  • Position requires incumbent to be detail and process oriented, work with numbers comfortably, follow specific written and/or verbal wire instructions, and complete repetitive steps while maintaining a high degree of accuracy and the integrity of the data.
  • Proficient in typing/word processing
  • Must be able to prioritize work efficiently, act with a sense of urgency to meet daily deadlines, and communicate effectively with clients via phone to authenticate wire transfer requests.
  • Colleague must be proficient in entry of wire transfers prior to performing callback function


Compensation

Starting base salary: $22.27 - $33.43 per hour. Exact compensation may vary based on skills, experience, and location.

*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'

ABOUT CITY NATIONAL

We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.

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