Ancillary Sales at Lakewood Amphitheatre

3 weeks ago

Atlanta, United States Live Nation Worldwide, Inc. Full time

THE JOB

– Ancillary Sales at Lakewood Amphitheatre

The ancillary sales team is a fun and unique position inside our venue. As a member of this team, you will be responsible for communicating to our guests about additional amenities that the venue has to offer, such as Premier parking and lawn chair rentals. This team will work closely with the Ancillary Manager and Box Office Manager to oversee what offers will be available for each show, and how this will be communicated to our guests. It is the perfect position for someone who is detail oriented and enjoys working independently while still being part of a team. All employees must adhere to established COVID-19 safety regulations and procedures. This is a seasonal, part-time position.

WHAT THIS ROLE WILL DO

Greet all guests and assist in answering any questions they may have about the venue.

Sell, distribute, collect, and organize lawn chairs throughout the venue.

Selling all the various upsells offered at each event including, but not limited to, fast lane, VIP club access, VIP seating upgrades, locker rentals, clear bags, and parking.

Communicate daily specials on Premiere parking, future ticket specials and seat upgrades to guests.

Assist Ancillary Manager in setting up and breaking down signs, tables and tents as needed.

Examine tickets or passes pre-purchased to determine authenticity, using criteria such as color or date issued.

Maintain order and ensure adherence to safety rules.

Handle credit card transactions according to Live Nation's audit guidelines.

Balance out at the end of each shift with a supervisor.

Participate in post-show clean up including picking up and sorting trash, recycling, and compostable materials.

WHAT THIS PERSON WILL BRING

Position requires constant walking, standing and occasional sitting in an outdoor environment in all weather conditions; lifting/carrying 25+ pounds.

High school diploma/GED preferred.

Must pass pre-employment background check.

Must be highly motivated and able to work independently.

Excellent verbal, written and interpersonal communication skills.

Acute sense of judgement, tact, and diplomacy.

Prior cash handling experience preferred.

Familiar with iPhone and iPad technology.

Attention to detail, quality and accuracy.

Ability to work independently in a fast-paced environment.

Outgoing, engaging, self-starter.

Enjoys interacting with guests.

Ability to work weekdays, weekends, and holidays, including late evenings.

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