Epic Application Analyst III

2 months ago

Daytona Beach, United States Halifax Health Full time

Overview

Halifax Health is seeking an Epic Cadence/Resolute/Patient Access Application Analyst III for our IT - Epic Systems Team.

Summary

As an Epic Application Analyst III at Halifax Health, you will serve as the primary support contact for specific Epic applications, playing a crucial role in the organization's operational health and project success. This position involves a mix of operational experience, project management, and organizational skills, ensuring that project teams remain focused and that the Epic system aligns with the organization's business needs.

Job Qualifications

EDUCATION

Bachelor’s degree in a relevant field (Health Informatics, Healthcare Administration, preferred.

EXPERIENCE

Epic Certified in Cadence, Prelude, or Resolute - current upon hire. 3+ years’ experience with Epic EMR implementation, configuration, and optimization. Epic end-user or application support experience Experience supporting clinical applications or healthcare environments

Job Duties and Responsibilities

Act as the main support contact for the application's end-users, addressing and resolving any issues that arise. Collaborate with various teams to identify and resolve issues impacting application performance and user experience. Guide workflow design, system build, and testing, and tackle technical challenges associated with Epic software. Manage system changes as per user requests and organizational needs. Function as a liaison between end-users, Epic implementation staff, and business stakeholders to ensure system functionality meets business requirements. Maintain regular communication with Epic representatives and participate in weekly project team meetings. Engage with the business community and end-users to understand operational needs and direct workflow configurations. Lead training initiatives and support end-users with troubleshooting and problem-solving.

About Us

Recognized as one of the 50 Top Cardiovascular Hospitals in the United States by IBM Watson Health, Halifax Health serves Volusia and Flagler counties, providing a continuum of health care services through a network of organizations including a tertiary hospital, two community hospitals, urgent care clinics, psychiatric services, a cancer treatment center with five outreach locations, the area’s largest hospice, a center for inpatient rehabilitation, outpatient rehabilitation clinics, primary care walk-in clinics, a clinic specializing in women’s health, a pediatric care community clinic, five pediatric medical practices, a home health care agency and an exclusive provider organization. Halifax Health offers the area’s only Level II Trauma Center, Thrombectomy-Capable Stroke Center (TSC), Center for Transplant Services, Pediatric Intensive Care Unit, Child and Adolescent Behavioral Services, complete Neurosurgical Services, OB Emergency Department and Level III Neonatal Intensive Care Unit that cares for babies born earlier than 28 weeks. For more information, visit .

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