Application Analyst, Epic Systems

2 months ago

Daytona Beach, United States Unavailable Full time
Overview

Halifax Health is seeking an Application Analyst for our IT - Epic Systems (Beacon, Oncology) Support.

Summary

As an Application Analyst at Epic Systems, you will serve as the primary support contact for specific Epic applications, playing a crucial role in the organization's operational health and project success. This position involves a mix of operational experience, project management, and organizational skills, ensuring that project teams remain focused and that the Epic system aligns with the organization's business needs.

Job Qualifications

EDUCATION

  • Degree from an accredited school of nursing, bachelor degree preferred.

EXPERIENCE

  • Clinical operations experience
  • Current valid RN license in the State of Florida
  • Epic end-user or application support experience
  • Experience supporting clinical applications or healthcare environments
  • Epic certification is preferred
Job Duties and Responsibilities
  • Act as the main support contact for the application's end-users, addressing and resolving any issues that arise.
  • Collaborate with various teams to identify and resolve issues impacting application performance and user experience.
  • Guide workflow design, system build, and testing, and tackle technical challenges associated with Epic software.
  • Manage system changes as per user requests and organizational needs.
  • Function as a liaison between end-users, Epic implementation staff, and business stakeholders to ensure system functionality meets business requirements.
  • Maintain regular communication with Epic representatives and participate in weekly project team meetings.
  • Engage with the business community and end-users to understand operational needs and direct workflow configurations.
  • Lead training initiatives and support end-users with troubleshooting and problem-solving.

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