Senior Epic Application Analyst

1 week ago


Daytona Beach, Florida, United States Halifax Health Full time

Overview

Halifax Health is currently in search of a Senior Epic Cadence/Resolute/Patient Access Application Analyst III to join our esteemed IT - Epic Systems Team.

Position Summary

As a Senior Epic Application Analyst III at Halifax Health, you will act as the primary support liaison for designated Epic applications, playing a vital role in the operational efficiency and project achievements of the organization. This role encompasses a blend of operational expertise, project oversight, and organizational capabilities, ensuring that project teams remain aligned and that the Epic system meets the business requirements of the organization.

Qualifications

Education

Bachelor's degree in a relevant discipline (Health Informatics, Healthcare Administration preferred).

Experience

Epic Certification in Cadence, Prelude, or Resolute - must be current upon hiring. Minimum of 3 years' experience in Epic EMR implementation, configuration, and optimization. Experience in Epic end-user or application support. Background in supporting clinical applications or healthcare settings.

Responsibilities

Serve as the primary support contact for end-users of the application, addressing and resolving any issues that may arise. Collaborate with diverse teams to identify and rectify issues affecting application performance and user satisfaction. Guide the design of workflows, system configuration, and testing, while addressing technical challenges associated with Epic software. Manage system modifications in accordance with user requests and organizational requirements. Act as a liaison between end-users, Epic implementation teams, and business stakeholders to ensure that system functionality aligns with business needs. Maintain consistent communication with Epic representatives and participate in regular project team meetings. Engage with the business community and end-users to understand operational requirements and direct workflow configurations accordingly. Lead training initiatives and provide support to end-users in troubleshooting and problem resolution.

About Halifax Health

Recognized as one of the top cardiovascular hospitals in the United States, Halifax Health serves a broad community, providing a comprehensive range of healthcare services through a network of facilities. This includes a tertiary hospital, community hospitals, urgent care clinics, psychiatric services, and specialized treatment centers. Halifax Health is dedicated to delivering exceptional care, with specialized services such as a Level II Trauma Center and a Pediatric Intensive Care Unit, among others. For further details, please visit our website.



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