Sr. Public Assistance Specialist

1 month ago

Miami, United States ICF Full time

ICF Disaster Management Division seeks a Senior Public Assistance Specialist to join our team This position is open to candidates located in Florida, Georgia, North Carolina, and nearby regions. Travel will be necessary.

The Senior Public Assistance Specialist will serve as a Subject Matter Expert (SME) for the Public Assistance Division. Assisting with PA Program delivery, project worksheet development and operational details.

At ICF we make BIG things happen. Let’s work together to help Hurricane victims and communities recover and re-build for future resilience. ICF’s growing Disaster Management division is assembling an outstanding team equipped to offer expert advisory services, bringing the strength of past performance and a hands-on integrated multidisciplinary approach. Join the ICF team and help make a difference.

Key Responsibilities:

Working with Federal and State Recovery Programs and Initiatives, Public Assistance and its implementing regulations with subject matter expertise. Applying analytical and evaluative techniques to the identification, consideration, and resolution of a wide variety of FEMA and Public Assistance issues and problems. Addressing strategic issues in disaster recovery operations including issues that have complex political and programmatic elements. Addressing FEMA Public Assistance policy and guidance technical issues in regard to current law and regulations. Analyze and track FEMA project worksheets and required operational data management. Support team and stakeholders with training and technical assistance. Coordinate and participate in resolution of project related issues and concerns. Optimize procedures and maintain communication and focus. Maintain and track each case as required in project report management information system. Measure performance with key metrics. Keep management team informed on issues, problems & resolutions. Superior customer service skill set, ability to listen, facilitate and negotiate problems Expertise in area in which you are assigned. Carry out timely and accurate duties as requested. Travel as required to client recovery and ICF sites as required and requested by ICF management.

Must Have Qualifications:

8+ years of FEMA, State or Local Public Assistance experience addressing strategic and operational issues in disaster recovery operations including issues that have complex programmatic element. 5+ years of professional experience. 4+ years of experience personally analyzing FEMA project worksheets. Must be able and willing to travel as required for project work. Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check.

Preferred Skills: (may set candidates apart)

Bachelor’s degree in environmental, disaster management, construction, infrastructure, energy, finance or related area. Experience working active disasters with CDBG-DR, FHWA-ER, 404-HMGP...or other non-FEMA funding sources. Strong background in various types of construction. Experience addressing FEMA Public Assistance policy and guidance technical issues in regard to current law and regulations. Knowledge and skill in applying analytical and evaluative techniques to the identification, consideration, and resolution of a wide variety of grants administration issues and problems.

Professional Skills: (you will bring these with you)

Strong proficiency in the use of Microsoft software applications (Excel, Word, Outlook, etc.) Excellent listening, written, and oral communication skills. Excellent critical thinking skills to help resolve project constraints and make decisions, paired with a desire to take initiative. Ability to work well under continually changing deadlines and priorities. Superior customer service skill set, ability to listen, facilitate and negotiate problems. Superior multitasker, able to work in a fast-paced environment.

INVESTING IN OUR PEOPLE

By empowering a diverse workforce, we discover innovative solutions to the most pressing issues of the day. We strive to create an environment that’s both welcoming and inclusive, where problem solvers can deepen their knowledge, collaborate with others, test out new ideas, and grow their careers. Our people choose ICF every day because they find purpose in our work.

#DMDPA

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