Case Manager

4 months ago

Mount Juliet, United States TruRoots Health Center Full time

Join Our Team as a Case Manager Team Member - Empower Patients Towards Health Goals

Are you passionate about making a positive impact on people's lives? Do you have a knack for effective communication and a keen eye for detail? We are seeking a dedicated and empathetic Case Manager Team Member to join our dynamic Exam & Case Acceptance department and play a pivotal role in guiding patients on their healthcare journey.

About Us:

At TruRoots Health Center, we are committed to providing exceptional patient care and helping individuals overcome obstacles to achieve their health goals. As a Case Manager Team Member, you will be a vital part of our mission to create an unparalleled new patient experience and empower patients to commit to their treatment plans and financial agreements.

Role Overview:

As a Case Manager Team Member, you will:

- Meticulously complete new patient paperwork, ensuring accuracy and completeness.

- Engage in daily huddles, presenting comprehensive reports and preparing essential paperwork.

- Provide informative office tours to new patients, making them feel comfortable and acquainted.

- Conduct thorough new patient consultations, addressing concerns and gathering vital information.

- Skillfully perform exam screening tests, contributing to accurate treatment planning.

- Document crucial information during new patient exams, aiding effective decision-making.

- Present patient financial plans in a clear and professional manner, ensuring transparency.

- Collaborate with the team to support new patients in fulfilling agreements and fostering a patient-centric approach.


What We're Looking For:

We're searching for individuals who possess:

- Excellent communication skills, enabling empathetic engagement with patients and colleagues.

- A genuine interest in sales processes, guiding patients through obstacles, and promoting treatment plan adherence.

- Meticulous attention to detail, ensuring accuracy in all documentation and interactions.

- A strong background in healthcare, including health documentation, vital sign assessment, and documentation practices.


Why TruRoots Health Center?

Joining our team means becoming a part of a collaborative and innovative environment where your skills and passion will be valued. As a Case Manager Team Member, you will contribute to:

- Crafting an exceptional new patient experience, making every individual feel valued and supported.

- Empowering new patients to identify motivating factors and commit to treatment plans.

- Achieving a high new patient case acceptance rate, contributing to our clinic's success.

- Maintaining high-quality patient records and fostering a positive team culture.


How to Apply:

If you're ready to make a difference and be a key player in transforming lives, we encourage you to apply Please complete the following 2 steps:

  1. Send your resume and a cover letter detailing how your skills and experiences align with our mission and the Case Manager Team Member role.

Let's work together to create a healthier and happier future for our patients.

Join us at TruRoots Health Center and embark on a rewarding journey of patient empowerment and healthcare excellence



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