Healthcare Navigator

4 weeks ago

Mount Juliet, Tennessee, United States TruRoots Health Center Full time
About the Role

We are seeking a dedicated and empathetic Case Manager Team Member to join our dynamic Exam & Case Acceptance department and play a pivotal role in guiding patients on their healthcare journey.

Key Responsibilities
  • Meticulously complete new patient paperwork, ensuring accuracy and completeness.
  • Engage in daily huddles, presenting comprehensive reports and preparing essential paperwork.
  • Provide informative office tours to new patients, making them feel comfortable and acquainted.
  • Conduct thorough new patient consultations, addressing concerns and gathering vital information.
  • Skillfully perform exam screening tests, contributing to accurate treatment planning.
  • Document crucial information during new patient exams, aiding effective decision-making.
  • Present patient financial plans in a clear and professional manner, ensuring transparency.
  • Collaborate with the team to support new patients in fulfilling agreements and fostering a patient-centric approach.
What We're Looking For

We're searching for individuals who possess:

  • Excellent communication skills, enabling empathetic engagement with patients and colleagues.
  • A genuine interest in sales processes, guiding patients through obstacles, and promoting treatment plan adherence.
  • Meticulous attention to detail, ensuring accuracy in all documentation and interactions.
  • A strong background in healthcare, including health documentation, vital sign assessment, and documentation practices.
Why TruRoots Health Center?

Joining our team means becoming a part of a collaborative and innovative environment where your skills and passion will be valued. As a Case Manager Team Member, you will contribute to:

  • Crafting an exceptional new patient experience, making every individual feel valued and supported.
  • Empowering new patients to identify motivating factors and commit to treatment plans.
  • Achieving a high new patient case acceptance rate, contributing to our clinic's success.
  • Maintaining high-quality patient records and fostering a positive team culture.
How to Apply

If you're ready to make a difference and be a key player in transforming lives, we encourage you to apply. Please complete the following 2 steps:

  1. Send your resume and a cover letter detailing how your skills and experiences align with our mission and the Case Manager Team Member role.

Let's work together to create a healthier and happier future for our patients.

Join us at TruRoots Health Center and embark on a rewarding journey of patient empowerment and healthcare excellence

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