Child Support Case Manager

4 weeks ago


Mount Vernon, Ohio, United States Knox County Job & Family Services Full time
Job Summary

Knox County Job & Family Services is seeking a highly motivated and detail-oriented Child Support Case Manager to join our team. The successful candidate will be responsible for investigating cases, monitoring compliance, and enforcing child support obligations.

Key Responsibilities
  • Conduct investigations to obtain information about case participants
  • Monitor assigned caseload to determine compliance and appropriate enforcement
  • Enforce child support obligations through various tools, including letters, withholdings orders, and civil/criminal court actions
  • Process data in accordance with local, state, and federal policy in the Support Enforcement Tracking System (SETS)
  • Maintain accurate financial records for each obligor and communicate effectively with clients, attorneys, and employers
  • Pursue legal actions for establishment and enforcement, including requests for legal action and court testimony
Requirements
  • Completion of two years of technical training or undergraduate major core coursework in criminology, social work, psychology, or a related field
  • Two years of experience in performing child support functions, including conducting investigations and enforcing child support orders
  • A valid Ohio driver's license and a high school diploma or equivalent


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