Senior Customer Solutions Program Manager

2 weeks ago

Portland, United States PacifiCorp Full time

General Purpose

Responsible for management of key voluntary renewable programs and community renewable initiatives. Establishes and implements business objectives, strategies and plans key to program success. Responsibilities include leading program implementation efforts as well as providing analysis and information critical for their consideration in planning environments. Responsible for establishment and adherence to budgets. Represents the Company in stakeholder engagement related to programs and may act as lead for Associate and Customer Solutions Program Manager levels.

Responsibilities

Promote a customer first culture and commit to delivering outstanding results for customers. Lead program implementation efforts across business units Responsible for the analysis of new programs/initiatives or changes to existing programs, maintaining relevant measure performance assumptions, and making necessary changes due to changing market conditions; Responsible for information on resource size, shape, operating characteristics, and costs for the development of the company and customer’s planning. Implement integrated resource plan demand-side resource options. Create, modify and/or eliminate load management programs to ensure compliance with tariffs and cost effectiveness. Monitor the cost/benefit of new programs or changes to existing programs, maintaining relevant performance assumptions, and making necessary measure assumption changes due to program evaluation information, changing market conditions and/or advancing codes and standards Ensure that program activities operate within the policies and procedures including all relevant commission regulations and professional standards. Oversee the delivery of services among different program activities to increase effectiveness and efficiency within the organization. Monitor program activities on a regular basis and actively participate in evaluations. Identify and evaluate the risks associated with program activities and take appropriate action to control the risks. Prepare data responses supporting programs as needed. May serve as company liaison with regional organizations May act as lead for Associate and Customer Solutions Program Manager levels.

Requirements

Bachelor’s Degree in Business, Finance, Accounting, Management, Electrical or Mechanical Engineering or a related field; or the equivalent combination of education and experience. A minimum of seven years professional experience with energy efficiency and/or load management technologies, resource evaluation and valuation. Demonstrated experience in resource market analysis, resource modeling, technology knowledge, and performance/delivery contracting. Advanced communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes. Management skills including the ability to establish objectives, execute policy, monitor resources, and manage the development or implementation of a system, program, or process. Leadership and teamwork skills to provide input into policy decisions and to mobilize resources to produce desired business results. Communication and interpersonal skills to manage and motivate employees. Advanced Oral and written communication skills to communicate objectives and action plans.

Preferences

Professional Engineering Registration (P.E.) and/or Certified Energy Manager (C.E.M.) preferred MBA Program Management Professional (PMP) and/or Program Management Professional (PgMP) Knowledge of Program Management Demonstrated knowledge of the application of Demand Side Management (DSM) technologies.

Employees must be able to perform the essential functions of the position with or without an accommodation.

  • Senior Customer Solutions Program Manager

    2 weeks ago

    Portland, Oregon, United States PacifiCorp Full time

    Join Our TeamPacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.General PurposeResponsible for management of key voluntary renewable programs and community renewable initiatives. Establishes and implements business...

  • Senior Customer Solutions Program Manager

    3 weeks ago

    Portland, Oregon, United States PacifiCorp Full time

    General PurposeResponsible for management of demand response programs in Oregon, Washington, and California. Establishes and implements business objectives, strategies and plans key to program success. Responsibilities include leading program implementation efforts as well as providing analysis and information critical for program consideration in planning...

  • Senior Customer Solutions Program Manager

    2 weeks ago

    Portland, United States PacifiCorp Full time

    Join Our Team! PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion. General Purpose Responsible for management of key voluntary renewable programs and community renewable initiatives. Establishes and...

  • Senior Manager, Customer Success Management

    4 weeks ago

    Portland, United States Blackpoint Cyber Full time

    Senior Manager - Customer Success Management FusionOps is seeking an experienced Customer Success professional to join our growing team. This means paying attention to the complete, end-to-end experience customers have with FusionOps from their perspective. This position serves a critical function, as you’re the primary owner of the recurring relationship...

  • Key Customer Manager

    3 weeks ago

    Portland, United States Portland General Electric Company Full time

    Job Function Summary  Manages accounts of customers with substantial energy usage such as commercial or industrial consumers, universities, and local municipalities.  Key Customer Manager  Key Job Information  Key Customer Manager, P3  Requires in-depth knowledge and experience.  Uses best practices and knowledge of...

  • Senior Security Solutions Architect

    4 weeks ago

    Portland, United States Right! Systems, Inc. Full time

    Senior Security Solutions Architect (Portland,OR)Since 1993, Right! Systems, Inc. has been providing exceptional solutions and uncommon expertise to help our customers achieve lasting benefits. As a multi-vendor systems integrator, we maintain high level certifications with key technology partners for one reason: our customers.Right! Systems, Inc. (RSI) is...

  • Senior Security Solutions Architect

    4 weeks ago

    Portland, United States Right! Systems, Inc. Full time

    Senior Security Solutions Architect (Portland,OR)Since 1993, Right! Systems, Inc. has been providing exceptional solutions and uncommon expertise to help our customers achieve lasting benefits. As a multi-vendor systems integrator, we maintain high level certifications with key technology partners for one reason: our customers.Right! Systems, Inc. (RSI) is...

  • Senior Security Solutions Architect

    1 day ago

    Portland, United States Right! Systems, Inc. Full time

    Senior Security Solutions Architect (Portland,OR)Since 1993, Right! Systems, Inc. has been providing exceptional solutions and uncommon expertise to help our customers achieve lasting benefits. As a multi-vendor systems integrator, we maintain high level certifications with key technology partners for one reason: our customers.Right! Systems, Inc. (RSI) is...

  • Key Customer Manager

    4 weeks ago

    Portland, Oregon, United States Portland General Electric Company Full time

    Job Function Summary Manages accounts of customers with substantial energy usage such as commercial or industrial consumers, universities, and local municipalities. Key Customer Manager Key Job Information Key Customer Manager, P3 Requires in-depth knowledge and experience. Uses best practices and knowledge of internal or external business issues to...

  • Senior or Staff Project Manager, Construction

    4 weeks ago

    Portland, Oregon, United States Portland General Electric Company Full time

    Summary Project Management, Construction at PGE uses one scalable project management methodology to manage various types of construction projects from new construction to major capital upgrades through the engineering procurement, construction, and commissioning phases of the project. It requires working with large teams of subject matter experts and...

  • Senior or Staff Project Manager, Construction

    3 weeks ago

    Portland, United States Portland General Electric Company Full time

    Summary  Project Management, Construction at PGE uses one scalable project management methodology to manage various types of construction projects from new construction to major capital upgrades through the engineering procurement, construction, and commissioning phases of the project. It requires working with large teams of subject matter experts and...

  • Senior Project Manager

    2 weeks ago

    Portland, United States Beacon Systems Full time

    Beacon Systems is looking for a senior-level call center project manager for a position starting ASAP in Portland, OR. 2 days per week on-site is required.Description: Senior Project Manger for Call Center Cloud Software ImplementationCall center project management involves the planning, coordination, and execution of tasks and resources within the customer...

  • Senior Strategic Innovation Portfolio Manager

    4 weeks ago

    Portland, Oregon, United States Portland General Electric Company Full time

    SummaryThe Strategic Innovation Portfolio Manager will be critical to the health, efficiency, and quality output of the set of projects tracked and managed under the Strategic Innovation function. The position will work closely with the internal partners and external stakeholders [e.g., Oregon Public Utilities Commission, consortiums / industry membership...

  • Senior Account Manager

    2 weeks ago

    Portland, United States Watson Creative Full time

    ABOUT USWatson is a research-driven creative studio that specializes in helping challenger brands achieve strategic growth. We provide strategic planning, branding, creative and campaign 360 stewardship to a diverse range of industries, including cultural institutions, consumer brands and progressive nonprofits. Although we are primarily remote, the agency...

  • Senior Regional Manager, Oncology | Oregon

    2 weeks ago

    Portland, United States Invitae Full time

    Territory: Oregon (Remote) Ideal person resides in the territory This role will require extensive field sales travel and some work during the evenings and occasional weekends. This role is eligible for an annual, uncapped Incentive Compensation of $60,000 if sales targets are achieved. Invitae is seeking a Senior Regional Manager (RM) to develop and grow...

  • Coordinator, Senior, Environmental Justice Programs

    4 weeks ago

    Portland, United States CareerBuilder Full time

    Job Description: We are looking for a dynamic senior coordinator to help support our Environmental Justice efforts, outreach, and programs! The Senior Coordinator for Environmental Justice will work to support internal projects and efforts related to Climate Action Plan, internal committees, regional conversations and convening, and other related...

  • USMC/Navy Program Manager

    6 days ago

    Portland, United States Curtiss-Wright Full time

    Program Manager (Remote - US based)As our Program Manager, you are responsible for the performance of significant PacStar programs. You are responsible for acquiring follow-on business associated with your assigned programs and for supporting new business development by leading proposal efforts.Location: Portland, OR - Remote We Take Care of Our...

  • Customer Success Manager

    3 days ago

    Portland, United States Follett Learning Full time

    Position Summary: The Customer Success Manager is responsible for ensuring strong partnerships with key Follett School Solutions customers across United States, Canada, UK and wider Northern Hemisphere including building strong relationships with key stakeholders at the account resulting in increased customer satisfaction, retention and referenceable...

  • Customer Care/Sales Support

    1 month ago

    Portland, United States Strive Workplace Solutions Full time

    Who we are? Strive Workplace Solutions is a family-owned, "locally" managed, "business products" company, who has been in business since 1967 with 7 locations in 3 states. Our Customer Care/Sales Support position is responsible for engaging with customers on behalf of the company. Your duties include answering phone calls, emails and chats from customers. ...

  • Customer Care/Sales Support

    1 month ago

    Portland, Oregon, United States Strive Workplace Solutions Full time

    Who we are?Strive Workplace Solutions is a family-owned, "locally" managed, "business products" company, who has been in business since 1967 with 7 locations in 3 states.Our Customer Care/Sales Support position is responsible for engaging with customers on behalf of the company. Your duties include answering phone calls, emails and chats from customers. You...