Senior Project Manager

2 weeks ago


Portland, United States Beacon Systems Full time

Beacon Systems is looking for a senior-level call center project manager for a position starting ASAP in Portland, OR. 2 days per week on-site is required.


Description: Senior Project Manger for Call Center Cloud Software Implementation


Call center project management involves the planning, coordination, and execution of tasks and resources within the customer service and call center environment. It encompasses various aspects such as workforce management, performance monitoring, and continuous improvement. Experience with Genesys Cloud and/or telephony projects for call centers is preferred but not required.


Project Manager Roles and Responsibilities: The project manager will work closely with their team and a product manager. While the product manager creates the scope for a project, the project manager implements the strategy. The project manager's overall goal is to complete the scope of the project by a defined deadline and within a set budget. This project is currently finalizing the design (call flows and technical architecture) as well as the overall project schedule. The project manager will be onboarded in time to kick off the implementation phase.


Core skills:

  • Schedule management
  • Communication management (working with Organizational Change Manager)
  • Quality management (working with client QA)
  • Resource management
  • Budget and forecasting
  • Integration Management
  • Security and architecture adherence (working with the client Technical Lead)


This role is responsible for the success of the project, measured in terms of scope, schedule, budget adherence. Another important measure of success is alignment to desired business outcomes. Project manager plans and execute all aspects of the project, including core elements such as scheduling, resources, scope, budget, risk/issues, and communication and will work closely with client customer lifecycle management leadership and program manager.



  • Portland, United States EJS Group, LLC Full time

    Job DescriptionJob DescriptionMulti-Family Construction GC/Development Group currently seeking a Senior Project Manager. Two large projects upcoming in Wilsonville and Gresham.Responsibilities Include, But Are Not Limited To: drafting of client proposals contract administration and management work with pre-construction, estimating and scheduling on project...


  • Portland, Oregon, United States Portland General Electric Company Full time

    Summary Project Management, Construction at PGE uses one scalable project management methodology to manage various types of construction projects from new construction to major capital upgrades through the engineering procurement, construction, and commissioning phases of the project. It requires working with large teams of subject matter experts and...


  • Portland, United States Portland General Electric Company Full time

    Summary  Project Management, Construction at PGE uses one scalable project management methodology to manage various types of construction projects from new construction to major capital upgrades through the engineering procurement, construction, and commissioning phases of the project. It requires working with large teams of subject matter experts and...

  • PSH Case Manager

    3 days ago


    Portland, United States Northwest Pilot Project Full time

    PSH Case Manager We are hiring a PSH Case Manager to join our growing non-profit! NWPP is a fun and supportive organization that provides meaningful impact within the Portland community. Salary: $56,600 Annually Benefits: Medical and dental insurance, generous time off, Employee Assistance Program, short-term...

  • Job opportunity.

    2 weeks ago


    Portland, United States Open Systems Full time

    Job Description Job Description Position: Senior Civil Project Manager Location: Tigard, OR 97224 (Onsite) Duration: Full Time US Citizenship or Green Card is required Requirements: Bachelor's degree in Civil Engineering (BSCE) Oregon PE required--licensing in other states a plus; 10+ years of engineering experience with a background in site and civil design...

  • PSH Case Manager

    4 days ago


    Portland, Oregon, United States Northwest Pilot Project Full time

    PSH Case ManagerWe are hiring a PSH Case Manager to join our growing non-profit NWPP is a fun and supportive organization that provides meaningful impact within the Portland community.Salary: $56,600 Annually Benefits: Medical and dental insurance, generous time off, Employee Assistance Program, short-term disability insurance, life insurance, a...


  • Portland, United States Harriman Associates Full time

    Job DescriptionJob DescriptionDescription:Description:Harriman’s growing multi-disciplinary practice is seeking an experienced Senior Architect- Project Manager to join our team. With a holistic, ground-up approach to design, our architectural team works closely with the firm’s internal practice groups to fulfill our mission to design relevant and...


  • Portland, United States Harriman Associates Full time

    Job DescriptionJob DescriptionDescription:Description:Harriman’s growing multi-disciplinary practice is seeking an experienced K-12 Senior Architect- Project Manager to join our team. With a holistic, ground-up approach to design, our architectural team works closely with the firm’s internal practice groups to fulfill our mission to design relevant and...

  • Project Manager

    1 month ago


    Portland, United States Condon-Johnson & Associates Full time

    Job DescriptionJob DescriptionCondon-Johnson & Associates (CJA) is a West Coast specialty design-build contractor with over 40 years of experience in full spectrum of geotechnical construction including: drilled shafts, deep foundations, ground improvements, grouting, micro-piles, and anchored earth supports.CJA is actively recruiting a Full Time Project...


  • Portland, United States Executive Integrity | B Corp™ Full time

    Job Title: Senior Director – Renewable Energy Development Location: North West, United States Who Are We Recruiting For? Our client is a dynamic and growing company on a mission to revolutionize the clean energy landscape. They are seeking a Senior Director of Renewable Energy Development to spearhead the continued growth and execution of their Pumped...


  • Portland, United States Arkatechture Full time

    At Arkatechture, we have a simple shared mission: to build a sustainable organization built upon three pillars: Do something meaningful, With a great team, Earning what you deserve. We started in 2012 with a passion for data, business, and getting things done. We are a team of data lovers and technical experts who use our skills to help businesses big and...


  • Portland, United States Crescens Full time

    Job Title: Project/Program Manager Location: Portland, OR (Hybrid) Duration : 6+ Months (Extendable upto 2 Years) Type : ContractKey Person shall: • The Key Person will specifically focus on developing and refining project planning and scheduling to increase efficiency and accuracy • Project management and assistance with completing project deliverables...


  • Portland, United States Crescens Full time

    Job Title: Project/Program Manager Location: Portland, OR (Hybrid) Duration : 6+ Months (Extendable upto 2 Years) Type : ContractKey Person shall: •The Key Person will specifically focus on developing and refining project planning and scheduling to increase efficiency and accuracy •Project management and assistance with completing project deliverables...

  • Tax Senior Manager

    1 week ago


    Portland, United States Moss Adams LLP Full time

    Serve as the primary engagement manager with economic responsibilities for billing, realization, and collections. Effectively leverage available technology and other resources to maximize technical application to project, and holds the engagement tea Manager, Tax, Senior, Client Relations, Technology

  • Project Manager

    4 weeks ago


    Portland, United States eTeam Inc Full time

    “Readiness Expert” - Technical Writer/Designer/Project Manager We’re looking for a “Readiness Expert” for our Strategy & Transformation team. You will help us get ready to launch multiple process improvements and automations by documenting instructions on how to run a new business automation along with the announcement congratulating the team on...


  • Portland, United States Apex Informatics Full time

    OIS seeks a Project/Program Manager IV to provide expert support in Microsoft Office 365 for the OIP ALERT IIS Replacement Project.OIP’s ALERT Immunization Information System (IIS) is a confidential, population-based, computerized database that records all immunization doses administered by participating providers in Oregon. Approximately 90% of all Oregon...

  • Top ENR Company

    1 week ago


    Portland, OR, United States CyberCoders Full time

    Portland, OR Full-time $130,000.00 - $170,000.00Posted 03/08/2024We are a top rated GC in the Pacific Northwest with projects in the greater Portland area, and are looking for an experienced construction Project Manager. Over the course of our 40 years history, we have focused on several project types that include retail centers, multifamily housing,...


  • Portland, United States Software Technology Inc Full time

    Job DescriptionJob DescriptionKey Person shall:The Key Person will specifically focus on developing and refining project planning and scheduling to increase efficiency and accuracyProject management and assistance with completing project deliverables for ALERT IISLiaise with OIS technical support teamUpdate planner with new tasks based on input from OIP...

  • Project Manager

    6 days ago


    Portland, United States MaineHealth Full time

    Summary About MaineHealth and the Strategy Team The MaineHealth Strategy team leads the development of long-term enterprise strategy, high value business growth, venture investment opportunities and strategic partnerships. The team works closely with other system teams to ultimately coordinate development and execution of strategies that advance...


  • Portland, United States InnovitUSA Full time

    Job DescriptionJob DescriptionProject/Program Manager IVPortland, OregonCandidate Must Be LocalHybridTax Terms: C2C, W2 and 1099. Key Person shall: The Key Person will specifically focus on developing and refining project planning and scheduling to increase efficiency and accuracy Project management and assistance with completing project deliverables for...