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Job Details
Description
The Office of Admissions is one of several departments comprising the Division of Enrollment Services, which utilizes a variety of strategies to enroll and support a diverse student population representative of Rockhurst University’s mission and vision. The Office of Admissions strives to provide excellent customer service with the goal of making each student's recruitment experience a simple, understandable, and positive one. Each staff member is committed to helping each student achieve their educational goals by providing personalized attention, proactive and responsive service, and knowledgeable and supportive guidance about Rockhurst University and the overall college search process.
University Mission: Rockhurst is a comprehensive university and a supportive community that forms lifelong learners in the Catholic, Jesuit, liberal arts tradition who engage with the complexities of our world and serve others as compassionate, thoughtful leaders.
University Vision: To create a more just world through inclusive, innovative, and transformative education.
This position is primarily responsible for the accurate and timely processing of applications and application-related materials.
Essential Responsibilities
Receive, analyze, and accurately process applications in a timely manner. Analyze and process supporting documentation, administer admission holds, maintain both current electronic files and archived paper files. Execute decision letter generation for applicable applications. Prepare advisor files for enrollment and prepare files for Registrar. Interface with various campus departments. Communicate information about required documentation to prospective students and high school/college guidance offices through excellent written and verbal/presentation skills. Support recruitment efforts through answering of phone calls and interaction with prospective student visitors. Develop working knowledge of Rockhurst University admission processes and requirements for admissions. Oversee student workers to complete various office duties, including acceptance letter packaging, filing and data entry. Other duties as assigned.Knowledge, Skills and Abilities:
Knowledge of the principles, practices, methods and techniques of customer and student service. Knowledge of basic project management and organizational practices. Knowledge of Banner student information system is preferred but not required. Skill in excellent data entry and organizing. Skill in independently performing, organizing, and prioritizing work activities. Skill in written communication. Skill in the use of personal computers and related software including Microsoft Office (Excel, Word, Outlook, PowerPoint, etc.) Ability to produce reports for departments across campus. Ability to articulate professionally and concisely verbally and in writing. Ability to work and communicate effectively with a diverse audience.Minimum Qualifications:
High school diploma or GED/HiSet AND at least one (1) years of related experience.
Desired Qualifications:
Experience in data entry, particularly in maintaining electronic document management systems. Experience in overseeing student workers or related supervisory experience. Knowledge of functionality of CRM programs and higher education student information systems is preferred but not required. Experience in organizational management and prioritizing for effective and efficient use of time and resources. Experience in developing and maintaining effective working relationships.Benefits
Full time Rockhurst employees enjoy an excellent benefits package including:
Free undergraduate and graduate classes for employees Free undergraduate classes for spouses and dependent children Short- and long-term disability Life insurance 125 Tax Savings Plan Tax deferred retirement plan with company match Vacation and sick time along with 15 paid holidaysApplicants who would enhance the diversity of the University, such as individuals from historically underrepresented groups, are strongly encouraged to apply.
Rockhurst University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or other characteristic protected by federal, state, or local laws. Rockhurst uses E-Verify.
