Billing and Collections Specialist

4 weeks ago

Salt Lake City, United States American Equipment Full time
Job Type Full-time Description

American Equipment Holdings is an organization of leading overhead crane and hoist distributors and field service providers, including American Equipment, Allied Crane, Eastern Crane & Hoist, Facilities Engineering, Kistler Crane & Hoist, Pacific Crane & Hoist, and Washington Crane & Hoist. The consolidated entity is one of the largest independently owned overhead crane and hoist solutions providers in the country, serving over 4,000 customers nationwide. Together, American Equipment Holdings companies provide comprehensive solutions for everything related to customers’ overhead crane and hoist needs, including OSHA mandated inspections, preventative maintenance and repair field services, parts, engineering, ISO certified fabrication, new and replacement equipment, automated systems, system modernizations and training. 

The Billing and Credit Specialist will ensure accurate invoicing of customers and facilitate the collection of delinquent accounts; 

the Specialist will also assist with the initial credit application process and work with the Accounts Receivable team

Essential Duties and Responsibilities:

Creates invoices according to company practices; submits invoices to customers. Understand, apply, and update the billing and collection policies. update the customer files with collection findings and review weekly with the A/R Supervisor.  Requests and pursues payment on delinquent accounts via communication with account holder. Follows established guidelines to review and update account status. Maintains log of payment promises and pertinent account details; schedules follow-up communication with account holder. Processes credit applications, collecting further information as needed. Reviews credit references by independently validating references provided by the applicant or by using a credit reporting service. Prepares recommendations for increasing or decreasing credit limits based on account holders’ payment history. Determines, based on established credit guidelines, credit limit to be approved. Consults with AR Supervisor or other appropriate personnel when client credit requests exceed established guidelines.

· Monitors accounts receivable and cash receipt reports.

· Performs other related duties, as required.

Required Skills/Abilities

· Excellent organizational skills and attention to detail.

· Excellent written and verbal communication skills.

· Ability to communicate with account holders in a courteous manner.

· Proficient in Microsoft Office Suite or similar software.

Education and Experience

· High school diploma or equivalent required.

· Two years of related experience in accounts receivable preferred.

Position Type and Expected Hours of Work

This is a full-time position; typical work hours and days are Monday through Friday, 8:00 a.m. to 5 p.m.

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