Test Creation Admin III

3 weeks ago

Princeton, United States ETS Full time

About ETS:

ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.

Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly million tests annually. Join us in our journey of measuring progress to power human progress worldwide.

Position Summary The Test Creation Administrator III is an advanced level support position in which the primary focus is on varied and complex administrative duties under minimal supervision performed in support of test creation. This role trains and assists in mentoring other support staff and monitors workflow. In addition, this position offers clerical support for the group and uses specialized software. Responsibilities Test Creation: May assist Test Development staff with recruitment of Outside Item Writers (OIWs) and logistics of getting material to and from OIWs and reviewers. Under minimal supervision, draft correspondence, follow up, complete paperwork and paymentsProcess copyright permissions and scanning Enter items into and create packages in the item banking systemAssist with processing candidate inquiries Use workflow management tools in the test creation system to monitor item creation progress against established targets and deadlines. Follow up with individuals and item-creation teams on assignments and work with Test Developer to resolve problemsCommunicate assignments to OIWs and monitor completion of their work according to schedule and specificationsMay perform some inventory management functions, including generating reports for complex inventoriesMay assemble tests or pools of items using test assembly systemServe as area point-of-contact for complex item banking systems troubleshootingRecommend process improvements to achieve shorter cycle time, reduced costs, greater customer satisfaction and quality maintenanceAssist with reliability, validity or comparability studies, including recruitment of participants and serving as their point of contact for the studyMay participate on test creation teamMay collect and update information on test development procedures and test specificationsTrain Test Creation Administrators and other staff as necessary in the use of the item banking system Administration: Perform general administrative functions as required in support of test creationAssist with travel arrangements and expense reportsCopies and distributes materialsHandles logistics for group, internal or team meetings under direction of supervisorEnters data, updates and maintains existing records, logs, files and formsReview, apply and/or suggest edits to documents, presentations and spreadsheets for accuracy and completenessOrganize and prepare mass mailingsCommunicate with staff at all levels as well as internal and external customers Analyze/suggest alternatives to improve administrative and operational work processes to create efficiencies, reduce costs, and enhance qualityFacilitate various activities related to program or departmental SharePoint sitesAssist with software support for the groupAdhere to ethical standards and comply with the laws and regulations applicable to your job function

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