Senior Director Commerce Operational Training

3 months ago


Durant, United States Choctaw Nation Full time

Onsite Durant, OK| Monday - Friday 

Weekly Earned Wage Access is an option for this position

Job Purpose or Objective(s): The Senior Director of Operational Training directs the design and planning of brand-wide training programs aligned with the goals, strategy, and brand standards of the company. Implement Commerce-wide operational training solutions and establish world-class methodologies that can make us the employer of choice. This will be achieved by leading a team of training professionals that apply research and industry best practices to assess, design and facilitate skills-based training for all levels of associate. You will report to the Executive Officer of Gaming & Hospitality.

Primary Tasks:

1. You will partner with operations teams (F&B, Retail, Casino & Hospitality) to develop custom programs to help guide the implementation of Commerce-wide training solutions specifically regarding tactical skills applications for team members and leadership alike.

2. Develop practical organizational structures for developing operational training curriculum (. in person, on-the- job, virtual…) that prepares associates for success.

3. You will develop long-term plans and strategies for associate development aligned with established functional strategies, and work with departments to operationalize and build strategy.

4. Translate priorities into operational reality; align internal processes, and ongoing measurement systems to ensure that strategic training priorities yield measurable and sustainable results.

5. You will perform needs analysis to ensure that training resources exist and are developed to support learning needs based on operational competencies, organizational changes, and other internal/external factors.

6. Collaborate with Learning and Development to establish a comprehensive training system that provides an and efficient training experience.

7. You will partner with the internal and external guest experience departments to uncover training needs through voice of customer and voice of associate surveys.

8. Use the continuous improvement team to enhance processes that enhance the performance of Commerce operations teams.

9. You will guide the department using multiple methods including the following: operational walks, in-depth operational execution auditing system, learning management system, assistance in the establishment and achievement of departmental Measurements.

10. Perform other duties as may be assigned.

Requirements:

· Bachelor’s degree in Hospitality, Business or related or equivalent combination of education and experience

· Build complex projects.

· Ability to work with employees at all levels.

· Ability to mentor.

· Demonstrated experience building training programs and developing staff to support successful execution.

· Experience leading broad change management projects with an ability to see the “big picture”.

· Eleven (11) years of relevant training and development experience in a leadership role

About the Choctaw Nation

The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.

Benefits

Free gym membership

Free access to employee health clinic

Free lunch for casino & resort associates

Earned wages access once per week for hourly Associates

Pet insurance

Paid vacation / sick time

Medical / Dental / Vision

401(K) with company match

College tuition reimbursement

Short-term disability, long-term disability, and family leave

Employee assistance program

Employee prescription program

CNO Paid Life Insurance

Teladoc

On Site Dental Clinics (Jet Dental)

On Site Mammogram Services

Free diabetes and hypertension monitoring benefit (Livongo)

Accolade- Concierge Benefits Program

Wellness Program that equals savings on health insurance cost (Virgin Pulse)

Maternity Care Program

(Benefits provided by the Choctaw Nation are based on employment classification)

CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:

Choctaw Nation of Oklahoma received recognition as one of six in the United States as selected by HRDUS

Choctaw Casinos & Resorts received recognition from category.

Forbes also recognized the Choctaw Casino and Resorts as one of .

#LI-onsite



  • Durant, United States Choctaw Nation of Oklahoma Full time

    Senior Director of Operational TrainingAre you a visionary leader with a passion for empowering teams and elevating performance in dynamic environments? We are seeking an exceptional Senior Director of Operational Training to spearhead our training initiatives across Commerce, including Food & Beverage, Retail, and Casino & Hospitality sectors. In this role,...


  • Durant, Oklahoma, United States Choctaw Nation Full time

    Job Title: Senior Director of Operational TrainingAre you a seasoned professional with a passion for training and development? Do you have a track record of leading high-performing teams and driving business results through effective training programs? We're seeking a Senior Director of Operational Training to join our team at the Choctaw Nation.Job...


  • Durant, Oklahoma, United States Choctaw Nation of Oklahoma Full time

    We are seeking a visionary Strategic Learning Director to lead the corporate learning and development department of over 50 learning professionals with multi-million dollar budgets. As the corporate L&D executive, this leader will oversee the design and implementation of learning and training aligned with the Choctaw Nation of Oklahoma business strategy for...


  • Durant, United States Choctaw Nation of Oklahoma Full time

    We are looking for an Executive Director (VP Corporate Learning & Organizational Development) executive who will lead the corporate L&D department of more than 50 learning and development professionals with multi-million dollar budgets. As the corporate L&D executive, this leader will oversee the design and implementation of learning and training based on...

  • Training Specialist

    6 months ago


    Durant, United States WebstaurantStore Full time

    Job Description Job Description WebstaurantStore is growing! As a leading distributor of food service equipment and supplies. We sell everything from plastic cups to fine China, to commercial dishwashers. Whatever a customer needs, we’ve got it and we’ll get it to them fast.  At WebstaurantStore, we are risk-takers, fast learners, and...

  • Chief of Police

    4 weeks ago


    Durant, United States Choctaw Nation of Oklahoma Full time

    Choctaw Nation of Oklahoma is looking for a Chief of Police to lead our Tribal Police department. The Chief of Police serves as a highly visible, public-facing representative of the Choctaw Nation throughout the community, leading a team of 100+ associates with an operating a budget of around $8 million. The Chief of Police is the main contact for tribal...


  • Durant, Iowa, United States WebstaurantStore Full time

    About the RoleThe Training Specialist at WebstaurantStore plays a vital part in ensuring the success of our warehouse team. As a key member of our operations team, this role is responsible for delivering high-quality training programs to new hires and existing staff, with the aim of enhancing knowledge and skills, reducing errors, and driving...


  • Durant, Oklahoma, United States Choctaw Nation Full time

    Job SummaryThe Choctaw Nation is seeking a highly skilled and experienced Child Care Center Director to lead our Child Development Centers. As a key member of our team, you will be responsible for implementing program philosophies and guidelines, ensuring a caring service-oriented environment for children, and reporting to the Director.Key...


  • Durant, United States Amedisys Full time

    OverviewFull-time daysAre you looking for a rewarding career in homecare? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S.Attractive pay$90,000.00 to $100,000.00What's in it for youA full benefits package with choice of affordable PPO or HSA medical plans.Paid time off.Up to...


  • Durant, United States Amedisys Full time $90,000 - $100,000

    OverviewIf you are considering sending an application, make sure to hit the apply button below after reading through the entire description.Full-time daysAre you looking for a rewarding career in homecare? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S.Attractive...

  • Cardiologist

    1 month ago


    durant, United States ChenMed Full time

    We’re unique.  You should be, too.We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...

  • Operations Manager

    6 months ago


    Durant, United States WebstaurantStore Full time

    Job Description POSITION SUMMARY As an Operations Manager, you will oversee all activities pertaining to various departments within the facility to ensure the highest level of productivity, accuracy, and safety in a positive environment. This includes assignments from the following functional areas: receiving, inventory control, shipping, safety,...


  • Durant, Iowa, United States Choctaw Nation Full time

    Job Summary: We are seeking an exceptional Assistant Manager to provide support to the restaurant manager in daily operational leadership. The successful candidate will maintain and control a high level of guest service in all operational standards. Key responsibilities include helping with the hiring, supervising and development of staff, ensuring...


  • Durant, United States Aramark Full time

    Overview: Performs work as part of a team in an industrial laundry facility. Responsible for the safe, expeditious, and accurate handling of merchandise into and/or out of the laundry facility. • Responsibilities/Essential Functions: Checks all machine safety devices before operating equipment and records and signs the appropriate equipment safety...


  • Durant, Oklahoma, United States Commercial Metals Full time

    {"title": "Human Resources Manager", "description": "Unlock Your Potential at Commercial MetalsAt Commercial Metals, we're not just building structures - we're building a team of innovators and doers who are passionate about making a difference. As a Human Resources Manager, you'll play a critical role in shaping our company culture and driving business...


  • Durant, Oklahoma, United States Choctaw Global Full time

    Job Title: Certified Public Accountant (CPA)Job Summary:Choctaw Global is seeking an experienced Certified Public Accountant (CPA) to join our accounting department. The ideal candidate will possess in-depth knowledge of financial reporting, budgeting, and auditing procedures. This role will play a vital part in ensuring the accuracy and compliance of our...


  • Durant, Iowa, United States Choctaw Nation Full time

    Job Summary:The Center Manager I Child Care II will be responsible for implementing program philosophies and guidelines in the Child Development Centers (CDC) ensuring a caring service-oriented environment for children. This role will report to the Director.Key Responsibilities: Create schedules for staff, fill in for absent teachers, and monitor staff...


  • Durant, United States BravoTECH Full time

    Our Durant, Oklahoma-based client is seeking an experienced Business Systems Analyst to support vendor purchased software implementation projects. The ideal candidate will have demonstrated success as a Senior or Lead BA on large-scale implementations, particularly in ERP, HCM, or Time and Labor systems. They will contribute across the full project...

  • Business Analyst I

    3 months ago


    Durant, United States First United Bank and Trust Full time

    Join Our Team! We have a great team of friendly, talented and inspiring people at First United. As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their passions. That's one of the many reasons First United has been voted as one of the top places to work in Oklahoma since 2009! Browse this page to...

  • Electrical Engineer

    2 months ago


    Durant, United States Mid-American Steel and Wire Full time

    Employer Information Organization Name: Mid-American Steel and Wire Website: Job Department: Operations Reports to: Plant Superintendent Job Location: Madill State: Oklahoma FLSA Status: Exempt Safety Sensitive Position: Yes Prepared By: HR Director Prepared Date : 08-26-2019 Purpose: Designs and develops solutions to complex applications problems....