Training and Development Professional

6 days ago


Durant, Iowa, United States WebstaurantStore Full time

About the Role


The Training Specialist at WebstaurantStore plays a vital part in ensuring the success of our warehouse team. As a key member of our operations team, this role is responsible for delivering high-quality training programs to new hires and existing staff, with the aim of enhancing knowledge and skills, reducing errors, and driving productivity.


Key Responsibilities




  • Maintain and deliver effective training programs to all new hires, creating resources that ensure continued accuracy and quality of operations.




  • Provide regular updates on new hire training progress to department managers, ensuring they are informed and able to support their teams.




  • Oversee the training and development process during a new hire's introductory period, ensuring that training standards and expectations are being met.




  • Evaluate the effectiveness of training programs and adapt as needed, ensuring that our team members have the skills and knowledge required to excel in their roles.




  • Collaborate with managers and employees across departments and shifts to identify training needs and opportunities for continuous improvement, supporting high performance standards through coaching, training, and development strategies.




  • Stay up-to-date with operating knowledge and maintain positive employee relations by working across departments and shifts, and serving as a resource to employees and managers regarding job tasks, Company policies, and procedures.




Requirements




  • Proficiency with MS Office (Outlook, Word, Excel, PowerPoint) is required.




  • Strong analytical and problem-solving skills are essential, as is the ability to communicate complex concepts simply and clearly.




  • Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment, with a strong customer service-oriented attitude and a desire to exceed expectations.




  • Ability to work off-shift as required to respond to urgent needs, and a strong willingness to adapt to changing business needs and address difficult situations with diplomacy and emotional intelligence.




Working at WebstaurantStore


At WebstaurantStore, we value long-lasting relationships with our customers and great employees. We offer great pay, career development and growth, excellent benefits, and volunteer/community involvement opportunities.


Our team members are risk-takers, fast learners, and experts in their fields, working together to achieve our mission of providing everything from plastic cups to fine China, to commercial dishwashers, and getting it to our customers fast.




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