Manager, Transitional Care Operations
Found in: Talent US C2 - 3 weeks ago
Role Description
Oak Street Health takes a team-based approach to providing outstanding patient care. The Manager, Transitional Care Operations at Oak Street Health will primarily be responsible for managing Transitional Care Coordinator Supervisors. Transitional Care Coordinator Supervisors provide day-to-day oversight and support to the Transitional Care Coordinator (TCC) team. TCCs are an integral part of the team who help track patients across hospital and post-acute settings and help them get connected back to primary care.
This remote role will supervise TCCs supervisors, support operational initiatives, drive their team towards achieving operational and clinical outcomes measured via a variety of metrics, and generally ensure the team is running smoothly on a daily basis.
This includes but is not limited to: onboarding new TCCs, obtaining EMR access, assisting with workflow development, collaborating with Transitional Care RNs, Practice Managers, hospitals, community providers, and care teams, and ensuring the TCC team is exceeding expectations. We also expect you to be highly flexible, covering additional responsibilities, as needed. This will primarily be a remote work position.
Core Responsibilities
Staff Management
Serve as Transitional Care Coordinator position owner
Coach TCC Supervisors and recommend methods to improve TCC performance
Hire, train, supervise, coach, mentor and manage team
Audit TCC Supervisors and TCC Panels
Ensure that OSH is a Great Place to Work and our teams are engaged and thriving; build a culture of engagement and demonstrate the Oaky Values and Service Behaviors at all times
Transitions Operations
Ensure Transitions operations are running smoothly and safely on a daily basis, including ensuring there is adequate staffing each day, arranging coverage for any call-offs or scheduled PTO and ensuring that all Standard Operating Procedures are followed
Support team in identifying, designing, and implementing process improvements
Lead the implementation of operational initiatives, including training the team on new initiatives and workflows
Track resource issues and develops solutions
Partner with Sr. Associate, Population Health to develop and refine reporting needs to track and report on operational processes and productivity
Leadership
Partner with programmatic leadership to lead the Transitions operations and make collaborative decisions that support the best interests of the patients and team
Provide an overview of the role at leadership meetings (such as at PM, PHD, RDO Huddles and onboarding)
Other duties, as assigned
What are we looking for?
A flexible and positive attitude
A proactive and adaptable working style- able to cover tasks as they arise and regularly make independent decisions regarding competing priorities
A welcoming and nurturing attitude toward our patient population
A problem-solving orientation and eagerness to identify process gaps and implement practical solutions
Strong computer skills and basic knowledge of Microsoft Excel and electronic medical records
Experience in customer service setting (specific experience in healthcare preferred but not required)
Experience with care coordination and collaborating with an interdisciplinary team
High level of integrity
Proficient PC skills
College degree preferred, high school diploma required
People management experience
US work authorization
Someone who embodies being Oaky
-
Transit Operations Manager
5 days ago
Chicago, United States Uber Full time**About the Role** The Uber Transit team is looking for a sharp, highly motivated individual to join our Transit operations team! This position will lead strategic projects that scale the impact of the transit business on a global scale. In addition, the role partners closely with our Sales, Strategy, Product, Launch, and Customer Success teams. **What...
-
Building Maintenance Technician
Found in: Talent US C2 - 2 weeks ago
Chicago, United States Transitional Care Management Full timeCompany Description Start Date: ASAP, we have a new employee orientation class starting soon Status: full time, with benefits Schedule: fluctuating schedule, with occasional weekends Our leadership: Southview Manor is a skilled nursing facility that has 200 beds and multiple levels of care, including long term care and a large...
-
Public Health AmeriCorps
2 weeks ago
Chicago, United States Americorps Full timePublic Health AmeriCorps - Housing Transition Program Responsible for assisting individuals residing in nursing facility care to prepare for and implement steps to transition to permanent supportive housing in the community. Provides case management interventions that facilitate illness self-management, skill building, identification of natural supports,...
-
Public Health AmeriCorps
2 days ago
Chicago, United States Americorps Full timePublic Health AmeriCorps - Housing Transition Program Responsible for assisting individuals residing in nursing facility care to prepare for and implement steps to transition to permanent supportive housing in the community. Provides case management interventions that facilitate illness self-management, skill building, identification of natural supports,...
-
High School Transition Advisor
3 weeks ago
Chicago, United States KIPP Full timeJob DescriptionJob DescriptionCompany DescriptionAt KIPP Chicago, we are guided by a simple, yet powerful mission: Together with families and communities, we create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose—college, career, and beyond—so they can lead fulfilling lives and...
-
Operations Manager
Found in: Talent US C2 - 2 weeks ago
Chicago, United States UG2 Full timeThe Operations Manager provides direct leadership and guidance to janitorial facilities operations. This pivotal role entails managing a diverse portfolio of accounts, to ensure that high level of cleanliness, quality, and service is achieved and maintained. The ideal candidate will excel in evaluating all systems comprehensively and developing both...
-
Senior Project Manager
Found in: Resume Library US A2 - 3 weeks ago
Chicago, Illinois, United States AECOM Full timeJob Description AECOM is seeking a Senior Project Manager to be based in Chicago, IL. JOB RESPONSIBILITIES: Lead development and execution of significant rail/transit including light rail, heavy rail subway, commuter rail, high speed rail, and/or bus rapid transit surface, aerial or underground project pursuits and delivery. Establish relationships...
-
Operations Manager
3 weeks ago
Chicago, United States Manufacturing Company Full timeJob DescriptionJob DescriptionWe are seeking an Operations Manager to join our team.. The individual will manage two or more supervisors/leads who oversee the Production departments. They will be responsible for the overall direction, coordination, and evaluation of these functional units. They will directly influence a positive work environment that drives...
-
Chicago, United States KIPP Full timeJob DescriptionJob DescriptionCompany DescriptionAt KIPP Chicago, we are guided by a simple, yet powerful mission: Together with families and communities, we create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose—college, career, and beyond—so they can lead fulfilling lives and...
-
Ventilator Nurse RN Ventilator Dependent Care Unit
Found in: Talent US C2 - 2 weeks ago
Chicago, United States Elevate Care Chicago North Full timeElevate Care Chicago North - Job Overview:We are seeking a skilled and compassionate Ventilation Nurse to join our healthcare team. The Ventilation Nurse will be responsible for providing specialized care to patients requiring mechanical ventilation. This role requires expertise in managing ventilator settings, assessing patient response to ventilation, and...
-
Care Manager
2 weeks ago
Chicago, United States Skywalk Group Full timeAssociation House of Chicago(AHC) is hiring a passionate Care Manager for its team in Chicago, IL.As a Care Manager, you will provide post-transition services for participants either in their homes or in nursing facilities located within 9 miles of AHC.Since 1899, Association House has served a vibrant, multicultural community using a trauma-informed,...
-
Field Engineer, Inspector
3 weeks ago
Chicago, United States Ardmore Roderick Full timeJob DescriptionJob DescriptionArdmore Roderick is seeking Field Engineers/Inspectors to join our team. The Field Engineers/Inspectors will report directly to a Project Manager, Resident Engineer, or Lead Field Engineer. Each Field Engineer/Inspector will undertake responsibility for on-site inspection and associated daily progress documentation on one or...
-
Field Engineer, Inspector
3 days ago
Chicago, United States Ardmore Roderick Full timeJob DescriptionJob DescriptionArdmore Roderick is seeking Field Engineers/Inspectors to join our team. The Field Engineers/Inspectors will report directly to a Project Manager, Resident Engineer, or Lead Field Engineer. Each Field Engineer/Inspector will undertake responsibility for on-site inspection and associated daily progress documentation on one or...
-
Care Manager
6 days ago
Chicago, United States Skywalk Group Full timeAssociation House of Chicago(AHC) is hiring a passionate Care Manager for its team in Chicago, IL. As a Care Manager, you will provide post-transition services for participants either in their homes or in nursing facilities located within 9 miles of AHC. Since 1899, Association House has served a vibrant, multicultural community using a trauma-informed,...
-
Senior Operations Manager
2 days ago
Chicago, United States VetJobs Full timeJob DescriptionATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set,...
-
Office Manager
7 days ago
Chicago, United States Hopscotch Primary Care Full time**About Hopscotch Primary Care**: At Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities. We are on a mission to transform healthcare in rural America. We provide high-quality...
-
Chief Operating Officer
Found in: Jooble US O C2 - 2 weeks ago
Chicago, IL, United States ACCESS Community Health Network Full time600 W Fulton St, Chicago, IL 60661, USA Req #1505 Monday, January 29, 2024 We are an equal opportunity employer. All qualified applicants will receive consideration for employment. We do not discriminate for any reason. We welcome talented individuals who believe in our mission, drive the organization forward, and recognize the positive impact they can...
-
Dietary Manager
Found in: Lensa US P 2 C2 - 7 days ago
Chicago, United States Aperion Care Full timeSUMMARY: The Dietary Manager is responsible for partnering with the Dietitian to plan, organize, develop and direct the overall operation of the Dietary Department in accordance with current, federal, state, and local standards, guidelines and regulations governing our facility, and as may be directed by the Administrator, to assure that quality nutritional...
-
Field Operations Manager
2 weeks ago
Chicago, United States TREE House Full timeJoin Treehouse We are hiring a Field Operations Manager to join our team! This is an opportunity to join an early stage company with an ambitious growth trajectory. The Field Operations Manager builds and operationalizes Treehouses electrical service delivery at scale, ensuring that every installer experiences ease, convenience, and clarity in their work...
-
Field Operations Manager
16 hours ago
Chicago, United States TREE House Full timeJob Description Job Description Join Treehouse We are hiring a Field Operations Manager to join our team! This is an opportunity to join an early stage company with an ambitious growth trajectory. The Field Operations Manager builds and operationalizes Treehouse’s electrical service delivery at scale, ensuring that every installer experiences ease,...