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Xfinity Retail Sales Consultant

4 months ago

Dearborn, United States Comcast Full time
Located in the midtown area of Taylor, MI - Comcast and Xfinity are offering $1,500 sign on bonus plus the area's top pay  Crazy about tech stuff?  Like learning new things?  Always the one called when someone needs technical help?  We have the job for you  We’re looking for a down-to-earth go-getter who can help customers sort through all of the options and hash out a plan that’s right for them.  Part sales expert, part customer service guru, our consultants know how to knock the socks off customers every time.

This is your shot at a career with no limits.  We’re giving mobile a makeover, and that means exciting new directions to push your career.  Whatever you want, we’ve got it:  on-the-job-training, wall-to-wall benefits and lots of commission (no cap on earnings). 

What are you waiting for?  Apply today and show the world what you’re made of... 
 

AWESOME COMPENSATION PACKAGE:
  • Minimum Target Compensation (Base Pay plus Targeted Commission): $22.69/hr +
  • Commission amount based on performance 
  • Uncapped commission structure

GREAT PERKS AND BENEFITS (starting on your first day):
  • Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision, and 401k
  • Paid training
  • Free Comcast/Xfinity courtesy services (cable, high speed internet, etc.)
  • Paid time-off (PTO), Paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment
  • Tuition Reimbursement (where applicable)
  • Discounts on Comcast/Xfinity Voice, OnDemand, and Personal Security Services (PSS)

CORE RESPONSIBILITIES:
  • Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
  • Achieves sales and customer experience goals and objectives.
  • Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
  •  Performs operational and administrative tasks.
  • Partners with customer care to resolve customer issues, as appropriate.
  • Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
  • Complies with all company and retail operational policies and procedures.
  • Completes training requirements and actively engage in team huddles and learning.
  • Knows and understands sales compensation plan and its key elements.
  • Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.
  • Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
 
JOB QUALIFICATIONS:
  • High School Degree or equivalent 
  • Technical or similar background preferred
  • Generally, requires 0-2 years related experience
Comcast NBCUniversal brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Comcast NBCUniversal is an Equal Employment Opportunity / Affirmative Action / Drug-Free workplace employer.

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