Service Transformation Leader, Start-Up

2 weeks ago

West Palm Beach, United States Carrier Full time

About This Role

Carrier’s Commercial HVAC service business is currently seeking a dynamic and experienced leader to function as the focal for field start-up and warranty transformation projects. The successful candidate will identify and lead projects and processes resulting in a step change in performance, customer satisfaction and financial results for the service team. The candidate will be able to think strategically, create and execute project plans, track results and support execution when needed. This is an exciting, high visibility opportunity for a candidate that can successfully navigate both strategic projects and tactical day to day requirements.

Key Responsibilities:

Function as the process focal for product start-up and warranty in the CHVAC Americas service network Assess the start-up process, identify improvements needed to streamline and implement improvements (incl., digital connectivity at start-up), and collaborate with business process counterparts on standard work Assess for strategic impact of start-up including, downstream dependencies (ex., end-user data needed for SA conversion) Develop project plan to expand CCS start-up volume, incl., distributor relationships, target product segments, target pricing, CCS resources to support Develop project plan to implement profitable pricing for start-ups, including assessment of typical cost by product type, establish target margin and implement across the service business Identify potential digital solutions and work closely with digital partners to implement Assess field service warranty history to identify cost improvement opportunities, incl., field over-investment, factory reimbursement increases needed Perform RRCA on cost of poor quality – assess for trends and reduction opportunities Assess and optimize extended warranty pricing

Required Qualifications:

High School Diploma or GED 5+ years of experience in Commercial HVAC field service 5+ years of experience assessing complex business issue & drive improvements 5+ years of experience with start-up and warranty processes start-up and warranty processes

Preferred Qualifications:

Bachelors’ degree in operations, business, finance, or related fields Demonstrated ability to successfully organize and drive projects Capability to both develop strategies and drive tactical execution Effective analytical skills Superior problem-solving skills and resourcefulness Demonstrated ability to engage at all level of organization (tactical to strategic) Ownership and superior ability to drive results Proven ability to manage various project types, including digital technology, service sales & service operations Working knowledge of practical project management methodologies, best practices and tools including passport and agile Critical thinker with strong attention to detail Strive for continuous improvement and prioritize time management Effective management and influence of non-direct reporting resources Strong interpersonal and communication skills Effective use of MSOffice tools, PowerPoint, and Excel, project collaboration tools (Monday.com, Asana, MIRO)

  • Service Leader

    1 month ago

    West Palm Beach, United States Chipotle Full time

    Service Leader (24014052)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you...

  • Industrial Fire Manufacturing Transformation

    3 weeks ago

    West Palm Beach, United States Carrier Full time

    **Country**: United States of America **Location**: CAFLO: Carrier-Home Florida Remote Location, Remote City, FL, 33412 USA Carrier is a leading provider of HVAC, refrigeration, fire, security, and building automation technologies. These high-technology products and services enable modern life by delivering efficiency, safety, and security across several...

  • Shift Leader

    1 month ago

    West Palm Beach, United States Papa Johns Full time

    Shift Leader We have a part-time/full-time opening for Shift Leaders. Papa John’s Shift Leaders assist the General Manager in managing all functions of a Papa John’s restaurant to ensure that high-quality products and services are delivered to our customers to ensure restaurant profitability. Requirements: Must be 18 years or older Must have...

  • Shift Leader

    4 weeks ago

    West Palm Beach, United States Papa John's - Warm Full time

    **Shift Leader** We have a part-time/full-time opening for Shift Leaders. Papa John’s Shift Leaders assist the General Manager in managing all functions of a Papa John’s restaurant to ensure that high-quality products and services are delivered to our customers to ensure restaurant profitability. **Requirements**: - ** Must be 18 years or older**: -...

  • Service Leader

    3 weeks ago

    Palm Beach Gardens, United States Chipotle Mexican Grill Full time

    Service Leader () Description CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you...

  • Service Leader

    1 month ago

    Palm Beach Gardens, United States Chipotle Full time

    Service Leader (24014122)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you...

  • Service Leader

    1 month ago

    Palm Beach Gardens, United States Chipotle Full time

    Service Leader (24014039)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you...

  • Service Leader

    1 month ago

    Palm Beach Gardens, United States Chipotle Full time

    Service Leader (24014080)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you...

  • Service Leader

    1 month ago

    Palm Beach Gardens, United States Chipotle Full time

    Service Leader (24014103)DescriptionCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you...

  • Aircraft Maintenance Technician

    2 weeks ago

    West Palm Beach, Florida, United States Wheels Up Full time

    OverviewWho We AreWe make the extraordinary, accessible, every day.Wheels Up (NYSE:UP), a world leader in private aviation, offers a total private aviation solution that includes world-class safety, service, and flexibility through on-demand flights, membership programs, corporate solutions, aircraft management, whole aircraft sales, and a strategic...

  • Mobile Support Unit Aircraft Technician

    1 month ago

    West Palm Beach, Florida, United States Wheels Up Full time

    Mobile Support Unit Aircraft TechnicianJob LocationsUS-FL-West Palm BeachOverviewWho We AreWe make the extraordinary, accessible, every day. Wheels Up (NYSE: UP), a world leader in private aviation, offers a total private aviation solution that includes world-class safety, service, and flexibility through on-demand flights, membership programs, corporate...

  • Lead Porter, Service

    1 month ago

    West Palm Beach, United States AutoNation, Inc. Full time

    AutoNation Cadillac West Palm Beach Position Overview The Service Lead Porter is responsible for performing a variety of duties as it relate to the maintenance and service of vehicles. What are the day-to-day responsibilities? * Supporting the selection, training and performance management of sales service porters * Remove vehicle protective coverings...

  • Shift Leader

    3 months ago

    West Palm Beach, United States Crumbl Cookies Full time

    We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager. To be...

  • Aircraft Maintenance Technician

    1 month ago

    West Palm Beach, Florida, United States Wheels Up Full time

    Aircraft Maintenance TechnicianJob LocationsUS-FL-West Palm BeachOverviewWho We AreWe make the extraordinary, accessible, every day. Wheels Up (NYSE: UP), a world leader in private aviation, offers a total private aviation solution that includes world-class safety, service, and flexibility through on-demand flights, membership programs, corporate solutions,...

  • Portfolio Marketing Leader- Cyber and Strategic Risk

    2 weeks ago

    West Palm Beach, United States Vets Hired Full time

    About the job Portfolio Marketing Leader- Cyber and Strategic Risk What you'll do:Bring a deep understanding of B2B marketing strategy and campaigns, with preference experience in Cyber and Strategic Risk businesses Serve as a strategic and innovative marketing visionary to lead the marketing efforts on behalf of the business This leader will ensure plans...

  • Portfolio Marketing Leader- Cyber and Strategic Risk

    1 month ago

    West Palm Beach, United States Vets Hired Full time

    About the job Portfolio Marketing Leader- Cyber and Strategic Risk What you'll do:Bring a deep understanding of B2B marketing strategy and campaigns, with preference experience in Cyber and Strategic Risk businesses Serve as a strategic and innovative marketing visionary to lead the marketing efforts on behalf of the business This leader will ensure plans...

  • Kitchen Leader

    1 month ago

    West Palm Beach, United States Chipotle Mexican Grill Full time

    Kitchen Leader (24014051) Description **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope...

  • Shift Leader>

    2 weeks ago

    West Palm Beach, United States Wingstop Full time

    Wingstop - 968 Northlake Blvd - [Restaurant Shift Manager] As a Shift Leader @ Wingstop, you'll: Be responsible for managing the day-to-day aspects of a Wingstop; Help direct and train Team Members; Assist in goals driven by the GM and AGM; Be at a perfect starting point for those with a management mindset and would like to learn more about Leadership in the...

  • Shift Leader>

    3 weeks ago

    West Palm Beach, United States Wingstop Full time

    Wingstop - 3973 S. Jog Rd - [Restaurant Shift Manager] As a Shift Leader @ Wingstop, you'll: Be responsible for managing the day-to-day aspects of a Wingstop; Help direct and train Team Members; Assist in goals driven by the GM and AGM; Be at a perfect starting point for those with a management mindset and would like to learn more about Leadership in the...

  • Shift Leader

    1 month ago

    West Palm Beach, United States Coffee And Bagel Brands Full time

    Brand: Einstein Bros. Bagels Breakfast with us, and dinner with your loved ones! At Einstein Bros. Bagels, we believe in the bagel, and we've been baking bagels fresh daily since 1995. We believe that our bakeries do more than just make the best breakfast in the neighborhood. We guarantee two things: First, to spread a little more joy and happiness in the...