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Studio Manager

7 months ago

Grand Rapids, United States BODY20 Cascade Full time
Benefits:
  • Bonus based on performance
  • Employee discounts
  • Paid time off
  • Training & development

Position: Studio Manager
BODY20 is currently seeking a top-tier leader for the position of Studio Manager (SM) for one of our fast-growing studios. As an integral part of the leadership team, the Studio Manager will directly oversee the daily business operations, sales, profitability, and staff development while delivering brand consistency and superior customer service. 
 
Benefits/Perks
  • We provide substantial paid training, certifications, and support to ensure your success
  • Compensation includes competitive base pay, commission, and performance bonuses
  • Free Studio Membership
  • Product discounts
  • Flexible schedule that works around educational or personal goals
  • Fitness casual dress-code
  • Passionate, collaborative work environment
  • The opportunity to learn every aspect of the business to eventually become a Franchisee or Business Owner if desired 
Responsibilities
  • The Studio Manager works directly with Franchisee in support of studio operations and profitability
  • Provide leadership through assisting with the ongoing development, training and support of the Sales Team and Coaches 
  • Responsible for achieving top-tier performance metrics including but not limited to revenue, inventory, payroll, cost controls and facilities maintenance
  • Attend all directed monthly meetings and listen to all Corporate Webinars
  • Ensure necessary staffing levels to satisfy studio demand while remaining within the studio budget
  • Host weekly staff meetings as well as 1-on-1 monthly meetings with each Sales Associate and Coach
  • Ensure that all front desk procedures are followed such as proper Member Check-In, Telephone Inquiries (general and sales related), Past Due Account Procedures, Customer Care calls, etc.
  • Plan and promote special events for the studio monthly
  • Responsible for ensuring that the facility is clean, maintained and operationally sound
  • Responsible for the hiring and training of new employees
Qualifications
  • 1-2 years of Customer Service experience with proven results
  • 1-2 years of Sales experience in boutique fitness or related industry
  • Associate or bachelor’s degree in business or a related field, with 3+ years of management          
  • Minimum experience operating revenue of $600,000 or higher annual revenue 
  • Experience in membership based wellness/fitness studios
  • Comfortable  and effective with organic, lead generation for potential membership
  • Business knowledge with focus on driving bottom line revenue/profitability, through membership sales, membership retention, proper inventory management, proper scheduling management, proper event management, etc.
  • Confident and capable of generating membership & product sales to meet and exceed revenue goals and creating member relationships and positive experiences to optimize membership retention
  • A highly motivated, confident, detail oriented, and people-focused leader who will be able to lead a team by example, by delegation, by correction, by teaching, by giving direction, etc.
Compensation & Benefits
  • Compensation includes base salary, commission and bonuses
  • This position offers a competitive base salary; based on experience and performance
  • Commission paid on meeting or exceeding studio sales targets & retention
  • Opportunity to bonus, based on performance 
  • Complimentary Studio membership 
  • Discounts on BODY20 products and services 
Who Are We?
Most people know you only use 10% of your brain. But most don’t realize you only use 30% of your body. BODY20® is here to change that. By combining personalized one-on-one training with body gear that sends electrical impulses into the deep tissue of your body’s muscles — the way your brain does — BODY20®  helps every body workout to 100%.
 
At BODY20, we live what we believe. 
—That you shouldn’t have to choose between fitness and family time.
—That fitness should never compete with career.
—That getting in shape shouldn’t hurt.
—That everybody should get the most out of life,
—and every body is entitled to feel great. 

This BODY20® franchised studio is independently owned and operated under license by BODY20 Global USA LLC ("Franchisor"). Your application will go directly to the franchise studio owner, and all hiring decisions will be made by the studio owner or its management. Franchisor does not have any direct or indirect control over the franchised studio's employment practices. All inquiries about employment at this BODY20® franchised studio should be made directly to the studio owner, not to Franchisor.