Guest Services Associate

4 weeks ago

Durango, United States Travel + Leisure Co. Full time
We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Starting Rate of Pay $18 Per Hour

How You’ll Shine:
As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.

How You'll Make an Impact:

  • Bring smiles to guests from around the world by providing warm welcomes.

  • Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.

  • Process cash and credit card transactions strictly following established procedures.

  • Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.

  • Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.

  • Reserve and confirm reservations for individuals and/or groups.

  • Provide guests with room rate quotes.

  • Respond to guest inquiries and concerns as quickly and completely as possible.


What You’ll Bring:

  • Professional appearance and a positive, can-do attitude.

  • Excellent communication skills with the ability to read, write and understand English.

  • Ability to solve problems with minimal supervision.

  • Basic math skills and knowledge of proper cash handling procedures.

  • Ability to multitask and work in a fast paced environment.

  • Strong attention to detail and organization skills.

  • Basic computer and office skills.
     

The anticipated application deadline for this role is September 1, 2024. To apply for this role, click "apply now" below or if you are interested in similar positions, please visit careers.travelandleisureco.com to review and apply for vacant positions.

How You'll Be Rewarded:We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.• Medical• Dental• Vision• Flexible spending accounts• Life and accident coverage• Disability• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)• Wish day paid time to volunteer at an approved organization of your choice• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)• Legal and identity theft plan• Voluntary income protection benefits• Wellness program (subject to provider availability)• Employee Assistance Program

CompensationGenerally starting at $18.00 - $18.00 per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.

  • AM Guest Services Representative

    1 week ago

    Durango, Colorado, United States Doubletree By Hilton Full time

    Join Our Team: # Recognized as a Top Workplace Globally #2 Best Company in the United States & #1 Best Company for Women according to Best Companies to Work As a Front Desk Associate, you will play a vital role in welcoming guests and ensuring their stay is exceptional. Availability during morning hours, including weekends and holidays, is essential. A clean...

  • Guest Services Agent

    5 days ago

    Durango, Colorado, United States Hilton Hotels & Resorts Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hilton Hotels & Resorts. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesGuest Check-in and Check-out: Assist Front...

  • ABRA Guest Services Representative

    3 weeks ago

    Durango, United States Durango Motor Company Full time

    Grow with ABRA! Come join and industry leader. ABRA Auto Body and Glass values developing our talent to help you reach your career goals. As part of the Durango Motor Company family, we focus on the guest experience. We thrive on teamwork with an emphasis on individual accountability and employee satisfaction. Due to our continued growth, we are looking for...

  • Food Service Associate

    5 days ago

    Durango, Colorado, United States Lemek LLC Full time

    About Lemek LLCWe are a top franchise group with great growth potential, looking for excellent people to join our team.Job SummaryWe are seeking a friendly, high energy, team player, that enjoys working with people to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for delivering exceptional...

  • Food Service Team Member

    10 hours ago

    Durango, Colorado, United States Compass Group Careers Full time

    Job SummaryJob Title: Food Service WorkerJob Type: Full-time and Part-timeLocation: Compass Group CareersAbout Us: Compass Group is a leading foodservice management company that provides innovative and delicious dining experiences to our guests.Key Responsibilities:Food Preparation: Prepare, present, and serve food as needed, adhering to food safety and...

  • Front Desk Associate

    4 weeks ago

    Durango, United States SBR Management LLC Full time

    Job Type Full-time Description Position Summary: The Front Desk Associate serves as the initial point of contact for guests and visitors, delivering outstanding customer service and support. Responsibilities include managing check-in and check-out procedures, handling reservations, addressing inquiries, and maintaining smooth front desk operations. About...

  • Front Desk Associate

    1 month ago

    Durango, United States Roberts Resorts Full time

    Job DescriptionJob DescriptionDescription:Position Summary:The Front Desk Associate serves as the initial point of contact for guests and visitors, delivering outstanding customer service and support. Responsibilities include managing check-in and check-out procedures, handling reservations, addressing inquiries, and maintaining smooth front desk...

  • Sales Associate

    3 months ago

    Durango, United States Durango & Silverton Narrow Full time

    Division/Department: Store Job Title: Gift Shop Sales Associate Reports To: Concessions/Retail Manager Type of Position: Non-Exempt Classification: Seasonal Compensation: $15-$17/hr. DOE Location: Durango Summary: The Sales Associate is responsible for handling daily sales, customer assistance, and restocking within one of our on-premise gift shops. This...

  • Experienced Sales Associate

    3 months ago

    Durango, United States Durango Motor Company Full time

    At Durango Motor Company we do things a little differently than most. We focus on the guest experience and our non-commissioned sales environment offers an open and honest approach allowing us to provide the best in automotive sales, service, and collision center. We thrive on teamwork with an emphasis on individual accountability and employee satisfaction....

  • Teller / Client Services Associate

    2 weeks ago

    Durango, United States Triumph Financial Full time

    Join TBK Bank!At TBK Bank, a member of the Triumph Financial portfolio of brands, we're a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the...

  • Customer Service Representative

    3 days ago

    Durango, Colorado, United States Compass Group Careers Full time

    Job SummaryAs a Customer Service Representative with Compass Group Careers, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests. This role involves performing cashiering duties, including making cash transactions, verifying cash drawer, giving change, counting cash receipts, and...

  • Teller / Client Services Associate

    4 weeks ago

    Durango, United States TBK Bank, SSB Full time

    Join TBK Bank! At TBK Bank, a member of the Triumph Financial portfolio of brands, we're a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the...

  • Teller / Client Services Associate

    3 weeks ago

    Durango, United States Triumph Financial Full time

    Join TBK Bank! At TBK Bank, a member of the Triumph Financial portfolio of brands, we're a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the...

  • Customer Service Representative

    5 days ago

    Durango, Colorado, United States Lemek LLC Full time

    About Lemek LLCWe are a top franchise group with great growth potential, looking for excellent people to join our team.Job SummaryWe are seeking a friendly, high energy, team player, that enjoys working with people to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for delivering exceptional...

  • Clerical Assistant

    5 days ago

    Durango, Colorado, United States Compass Group Careers Full time

    Job SummaryJob Title: Administrative AssistantJob Type: Full-time and Part-timeLocation: Compass Group CareersAbout Us: Compass Group is a leading foodservice management company that provides innovative and delicious dining experiences for our guests.Key Responsibilities:Administrative Support: Provide clerical functions and administrative support to food...

  • Hotel Room Maintenance Associate

    1 week ago

    Durango, Colorado, United States Holiday Inn Express Durango Full time

    We are seeking a dedicated and detail-oriented individual to fill the role of Hotel Room Attendant at Holiday Inn Express Durango. If you have a passion for maintaining cleanliness and providing exceptional service, this position may be a great fit for you.Competitive hourly rate with a hiring bonus and additional perksHoliday pay and opportunities for Paid...

  • Retail Sales Associate

    3 days ago

    Durango, Colorado, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate & Customer Service Representative to join our team at Wal-Mart Stores, Inc. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesCustomer...

  • Customer Service Representative

    5 days ago

    Durango, Colorado, United States Discover Goodwill of Southern and Western Colorado Full time

    Job Summary:The Retail Sales Associate is a vital member of the Discover Goodwill of Southern and Western Colorado team, responsible for delivering exceptional customer service and creating a welcoming shopping experience for our customers.Key Responsibilities:Provide timely and professional responses to customer inquiries, ensuring a positive and engaging...

  • Retail Keyholder

    2 weeks ago

    Durango, United States GameStop Full time

    At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create...

  • Customer Service Associate

    2 weeks ago

    Durango, Colorado, United States Charles Street Bakery Full time

    Position OverviewWe are seeking a dedicated individual to excel in a dynamic environment, effectively managing interactions with both walk-in clients and phone inquiries.Key Responsibilities:Provide exceptional service to our valued customers with a positive attitude.Efficiently handle daily tasks while maintaining a welcoming atmosphere.Demonstrate strong...