Slot Tech Manager

6 months ago

Lake Charles, United States PENN Entertainment Full time

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more

WE LOVE OUR WORK.

Responsible for supervising and managing staff in the Slot Tech department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives. Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. Assists in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals. Responsible for oversight of electronic gaming device activities for adherence to established procedures. Responsible for all material inventory and ensures accurate par levels are maintained. Makes final determinations regarding types of materials, supplies, or tools to be used within established guidelines. Responsible for layouts to installations of slot machines. Manages and directs preventative maintenance of slot machines. Responsible for the troubleshooting and repair of machine malfunctions and player tracking system problems; reviews correspondence needed to move, convert, or install slot-related equipment. Responsible for the repair, maintenance, and performance of all slots and related gaming equipment. Responsible for the development, interpretation, and implementation of departmental policies and operating procedures, as well as training programs, manuals, directives, work schedules, rules, and regulations of the Slot Tech department. Ensures all policies, procedures and practices are consistently followed and comply with the company’s service standards, brand attributes, policies, collective bargaining agreements, and regulatory requirements. Plans and submits requests for movements and conversions of slot machines, based on analysis of gaming floor. Leads and directs the development, execution, and measurement of departmental service standards for the Slot Tech team. Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to Executive Management/GM. Maintains strict confidentiality in all departmental and company matters.

BRING US YOUR BEST.

Associate degree ( from technical school, focus in Electronics or related field preferred; or minimum three (3) years of Slot Tech management experience; or equivalent combination of education and experience. Electronics experience required. Must have excellent written and verbal communication skills; must be fluent and literate in English. Ability to maintain a high level of confidentiality and professionalism. Ability to write reports, business correspondence, and procedure manuals. Must be proficient in all Microsoft Office applications and have knowledge of Slot operating systems. Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. Ability to work collaboratively and communicate effectively with team members at all levels of the organization. Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to work all shifts, including nights, weekends, and holidays, as business needs dictate.

STAY IN THE GAME. FOLLOW US.

  • Slot Tech Manager

    1 month ago

    Lake Charles, Louisiana, United States PENN Entertainment Full time

    Slot Tech Manager Job DescriptionTransforming Entertainment, One Slot at a TimeWe're seeking a highly skilled Slot Tech Manager to join our team at PENN Entertainment. As a key member of our Slot Tech department, you'll be responsible for overseeing the maintenance and operation of our electronic gaming devices.Key Responsibilities:Supervise and manage staff...

  • Slot Project Coordinator

    4 weeks ago

    Prior Lake, Minnesota, United States Gaming Enterprise Full time

    Slot Project Administrator Job DescriptionCome work with our Slots Team as our Slot Project Administrator. In this role, you will provide support to the Slot Project Shift Manager relating to the coordination of machine moves, conversions, and ongoing technical repair projects. Enjoy on-site health benefits, 401k starting day one, and weekly pay. Whatever...

  • Slot Project Administrator

    3 weeks ago

    Prior Lake, United States Gaming Enterprise Full time

    Come join our Slots Team as our Slot Project Administrator! In this role you provide support to Slot Project Shift Manager relating to the coordination of machine moves, conversions, and ongoing technical repair projects. Enjoy on-site health benefits, 401k starting day one, and weekly pay. Whatever your career goals may be, let Mystic Lake Casino help get...

  • Slot Project Administrator

    4 weeks ago

    Prior Lake, United States Gaming Enterprise Full time

    Come join our Slots Team as our Slot Project Administrator! In this role you provide support to Slot Project Shift Manager relating to the coordination of machine moves, conversions, and ongoing technical repair projects. Enjoy on-site health benefits, 401k starting day one, and weekly pay. Whatever your career goals may be, let Mystic Lake Casino help get...

  • Slot Attendant

    3 days ago

    Carter Lake, United States Prairie Flower Casino Full time

    Job DescriptionJob DescriptionWe are hiring for the following role in preparation for the opening of our new casino expansion coming in early 2025! Some roles may be hired sooner in preparation and others may have anticipated start dates closer to the grand opening. Apply today and don't miss your opportunity to be part of this exciting new property!...

  • Electrical Estimator/Project Manager

    4 weeks ago

    Salt Lake, Utah, United States Nex-Tech Full time

    About Nex-TechNex-Tech is a leading provider of HVAC/R services, built on a foundation of Quality, Value, and Integrity. With over 2,000 team members nationwide, we offer an exceptional work experience with opportunities for development and advancement.Job SummaryWe are seeking an experienced Electrical Estimator/Project Manager to join our team. In this...

  • Front Manager

    2 weeks ago

    Lake Charles, United States Golden Nugget Hotels & Casinos Full time

    Overview: Golden Nugget Lake Charles is a luxury casino-resort that opened in December 2014. The property contains nearly 1,100 well-appointed hotel rooms and suites with private balconies available. It sports an eighteen-hole championship golf course, a private beach and marina, and a luxurious pool complex with private cabanas, a waterslide and lazy river....

  • Contact Center Tech Rep I

    4 weeks ago

    Lake Mary, United States Tech Providers Full time

    Contact Center Tech Rep I 3+ Months Contract Lake Mary, FL (Remote role) Description: Technically competent candidates will be trained to understand and use the designated ticketing system, handle basic Tier-1 support and troubleshooting, such as password resets, printer configurations, break/fix instructions as well as student service support (inquires...

  • Brand CRM Engagement Manager

    4 weeks ago

    Lake Forest, Illinois, United States US Tech Solutions Full time

    As a Brand CRM Engagement Manager at US Tech Solutions, you will be responsible for overseeing the day-to-day management of medium-high complex brand CRM engagements. This includes developing project plans, creating status reports, conducting weekly status meetings, and communicating with stakeholders to ensure on-time and flawless execution of brand CRM...

  • Marketing Campaign Manager

    2 months ago

    Lake Forest, United States US Tech Solutions Full time

    Responsibilities include: • Responsible for day-to-day management and oversight of medium-high complex brand CRM engagements including developing project plans, creating status reports (Asana, Workfront) conducting weekly status meetings, following up / communicating with all stakeholders to ensure on-time, flawless execution of brand CRM programs. •...

  • Marketing Campaign Manager

    3 weeks ago

    Lake Forest, United States US Tech Solutions Full time

    Responsibilities include: Responsible for day-to-day management and oversight of medium-high complex brand CRM engagements including developing project plans, creating status reports (Asana, Workfront) conducting weekly status meetings, following up / communicating with all stakeholders to ensure on-time, flawless execution of brand CRM programs. Learn the...

  • Psych Tech: Nights

    2 months ago

    Lake Charles, United States Lake Charles Memorial Hospital Full time

    Archer Adolescent Unit Psych Tech DESCRIPTION OF POSITION: * The Psych Aide provides direct contact with each assigned patient to monitor responses to services & identify problem areas. SUPERVISION: Reports directly to Nurse Manager and/or Charge Nurse RESPONSIBILITIES AND DUTIES: * Provides physical, emotional &/or cognitive patient care in an...

  • Psych Tech: Full-time

    2 months ago

    Lake Charles, United States Lake Charles Memorial Hospital Full time

    10T Psych Therapy SV Psych Tech DESCRIPTION OF POSITION: * The Psych Aide provides direct contact with each assigned patient to monitor responses to services & identify problem areas. SUPERVISION: Reports directly to Nurse Manager and/or Charge Nurse RESPONSIBILITIES AND DUTIES: * Provides physical, emotional &/or cognitive patient care in an...

  • Sr. Salesforce Administrator

    4 weeks ago

    St Charles, United States US Tech Solutions Full time

    This role would report to the Sr. Product Manager of Operations Products. Required Skills & Experience: 3+ years’ Salesforce.com or similar administrative experience Four-year degree in Business preferred or equivalent work experience Supply Chain and Manufacturing knowledge is preferred Experience deploying advanced Service Cloud functionality,...

  • Salesforce Administrator

    4 weeks ago

    Saint Charles, Missouri, United States US Tech Solutions Full time

    About the Role:This position reports to the Sr. Product Manager of Operations Products. The ideal candidate will have 3+ years of experience in Salesforce.com or similar administrative roles. A four-year degree in Business is preferred, or equivalent work experience. Supply Chain and Manufacturing knowledge is a plus.Key Responsibilities:Deploy advanced...

  • Psych Tech: Full-time

    2 months ago

    Lake Charles, United States Lake Charles Memorial Hospital Full time

    Archer Adult Unit Psych Tech DESCRIPTION OF POSITION: * The Psych Aide provides direct contact with each assigned patient to monitor responses to services & identify problem areas. SUPERVISION: Reports directly to Nurse Manager and/or Charge Nurse RESPONSIBILITIES AND DUTIES: * Provides physical, emotional &/or cognitive patient care in an appropriate,...

  • Environmental Project Manager | Renewable Energy Specialist

    4 weeks ago

    Salt Lake, Utah, United States Tetra Tech Full time

    Environmental Project Manager | Renewable Energy SpecialistWe are seeking an experienced Environmental Project Manager | Renewable Energy Specialist to join our team in the Southwest Region. As a key member of our energy practice, you will play a critical role in supporting our growing renewable energy business.About the RoleThis is an exciting opportunity...

  • Apprenticeship Program Manager

    6 months ago

    Lake County, United States Ivy Tech Community College Full time

    The Manager of Apprenticeship programs will assist in the internal day-to-day operation of the relationship between the Building Trades and Industrial apprenticeship programs being served at the campus. This may include facilitating enrollment and/or customizing course offerings to meet related educational requirements for apprentices and journeypersons...

  • US Tech Solutions | Sr. Financial Reporting Analyst | lake buena vista, fl

    5 days ago

    lake buena vista, United States US Tech Solutions Full time

    Duration: 5 Months ContractWork Schedule: In-office role; 2 days-a-week currently: Wed. & Thurs.Notes:· Interview must be with the actual background (no greenscreen) and with the camera on.· Will be conducting analysis of P&Ls and doing cause of change analysis.· Any experience in the wholesale world and related systems a strong plus.Job Description:·...

  • Technical Operation Construction manager

    3 weeks ago

    lake buena vista, United States US Tech Solutions Full time

    Duration: 12 Months ContractJob Description:The Telecom team is seeking an individual with strong construction technical and troubleshooting skills to support ongoing construction projects, new builds, contractor management, and internal client partnerships. The individual must also have a strong understanding of Optical networking, IP networking and...